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For Companies At a Glance
- Tasks: Provide friendly service, restock shelves, and support your team in a dynamic store environment.
- Company: Join Co-op, a community-focused retailer with over 175 years of experience in fairness and support.
- Benefits: Enjoy 31 days holiday, 30% discount on products, and access to virtual healthcare services.
- Why this job: Be part of a supportive team that values your wellbeing and offers career development opportunities.
- Qualifications: Must be 18+, with great people skills and a positive attitude towards change.
- Other info: Flexible shifts available; apply easily via mobile without needing a CV!
Overview
Customer Team Member Location: 1-1A Hope Farm Precinct, Great Sutton, Ellesmere Port, CH66 2RG
Pay: £12.60 per hour
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
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Customer Team Member employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with Co-op's values and community initiatives. Showing that you understand and align with their mission can set you apart during the interview.
✨Tip Number 2
Be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing great service.
✨Tip Number 3
Since the role involves varied shifts, highlight your flexibility in working hours. Mention any previous experience with shift work or your willingness to adapt to different schedules.
✨Tip Number 4
Engage with the local community. If you have any involvement in community activities or events, be sure to mention this, as Co-op values team members who support their local area.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what the Co-op is looking for in a Customer Team Member. Pay attention to the key responsibilities and required skills, as these will guide your application.
Highlight Relevant Experience: Even though no CV is needed, you should still think about your past experiences that relate to customer service. Be ready to discuss any relevant roles or situations where you've demonstrated great people skills and problem-solving abilities.
Prepare for Online Assessments: As part of the application process, you'll need to complete two online assessments. Make sure you set aside around 20 minutes to focus on these tests without distractions, as they are crucial for your application.
Show Your Enthusiasm: When filling out the application, express your genuine interest in working for the Co-op. Mention why you admire their values and how you can contribute to their mission of serving the community and providing excellent customer service.
How to prepare for a job interview at Co-op
✨Show Your Customer Focus
As a Customer Team Member, your primary role is to provide excellent service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles or situations. This will demonstrate your genuine care for customer needs.
✨Highlight Teamwork Skills
Co-op values collaboration, so be ready to discuss how you work well with others. Share experiences where you've supported colleagues or contributed to a team effort, especially in problem-solving scenarios.
✨Demonstrate Flexibility
The role requires working varied shifts, so it's important to show that you're adaptable. Talk about your availability and willingness to take on different tasks or shifts as needed, which will reflect your commitment to the team.
✨Emphasise Community Involvement
Co-op encourages supporting local communities. If you have any experience with community activities or events, mention them during the interview. This shows that you align with their values and are eager to contribute beyond just your job role.
