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- Tasks: Lead a team to deliver great service and manage daily store operations.
- Company: Join Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy 30% discount, flexible pay access, and 36 days holiday.
- Why this job: Be part of a movement that prioritises people and communities.
- Qualifications: Passion for leadership and a willingness to learn; experience not essential.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: High street, Crickhowell, NP8 1BW
Pay: £13.99 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
30% colleague member discount in store – see below for more benefits
You must be aged 18+ to authorise age-related sales.
What you’ll do
- Own the day-to-day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co-op through community engagement and membership growth
What you’ll bring
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Full training and career development resources
- 30% discount on Co-op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro-rata, including bank holidays)
- 24/7 access to GP appointments, and colleague support programme
- Market-leading policies to help you through life’s big moments
A place you’ll belong
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments. It will take 15–20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Leader in Crickhowell employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Crickhowell
✨Tip Number 1
Get to know the company culture! Before your interview, check out Co-op's values and community initiatives. This will help you connect with the team and show that you're genuinely interested in being part of their movement.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was just in a casual setting. Being able to share these experiences will highlight your passion for people and leadership during the interview.
✨Tip Number 3
Be ready to discuss flexibility! Since the role involves varied shifts, be prepared to talk about your availability and how you can adapt to different working hours. This shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s super easy to complete the assessments on your mobile, and you won’t need a CV. Plus, this way, you’ll be directly in the loop with any updates regarding your application.
We think you need these skills to ace Customer Team Leader in Crickhowell
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for people and leadership.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any skills in retail, merchandising, or team management that you can bring to the table. We love seeing how your unique experiences can contribute to our team!
Keep It Clear and Concise: Make sure your answers are easy to read and straight to the point. We appreciate clarity, so avoid long-winded explanations and focus on what makes you a great fit for the Customer Team Leader role.
Apply Through Our Website: Remember, applying is super easy through our website! You won’t need a CV, just complete the assessments and you’re good to go. We can’t wait to see your application!
How to prepare for a job interview at Co-op
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community engagement and how they prioritise people. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a group or resolved conflicts. Even if you haven't held a formal leadership role, think about times when you've taken initiative or helped others.
✨Be Ready for Flexibility Questions
Since the role involves varied shifts, be prepared to discuss your availability and willingness to work different hours. Highlight your flexibility and any previous experience working in dynamic environments. This shows that you can adapt to the needs of the store and the team.
✨Engage with the Interviewer
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and community initiatives. This not only demonstrates your interest but also helps you gauge if Co-op is the right fit for you.
