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- Tasks: Help clients navigate probate with empathy and expert advice over phone and video.
- Company: Join Co-op Legal Services, a fast-growing, innovative team focused on client care.
- Benefits: Enjoy a competitive salary, uncapped bonuses, remote work, and wellness support.
- Why this job: Make a real difference in clients' lives while developing your skills in a supportive environment.
- Qualifications: Experience in consultative selling and strong communication skills are essential.
- Other info: Flexible hours, training provided, and a chance to thrive in a purpose-driven organisation.
The predicted salary is between 23280 - 38760 £ per year.
£29,000 base salary, average earnings £45,000 with uncapped bonus plus excellent benefits including: monthly incentive scheme and pension with up to 10% Co-op contribution (£2,900). Work level 6B. Full time - 37.5 hours or part time late shifts flexible. Monday-Friday and one in four Saturdays per month working for 4 hours. Fully remote, working from home across England & Wales.
We’re looking for remote sales consultants to join our Co-op Legal Services probate team. We’re a fast-growing, innovative business with huge demand for our services, owing to our client first approach and strong brand presence. If you have the skills we need, we can offer you a fantastic opportunity to work in our industry leading team.
In this role you’ll meet with clients over the telephone and video to discuss the deceased estate and help them to make an informed choice about their legal planning. Our presence in the market means that many clients enquire with us, so you won’t need to do any prospecting, and you’ll make a real difference to the lives of our clients at a time when they need us most. You don’t need to have a legal background as we’ll provide training to develop your knowledge.
What you’ll do:
- Work closely with clients to understand their situation, taking an empathetic and considerate approach.
- Provide advice and information over the phone and via video on probate and estate administration to match the client’s needs.
- Finalise sales once clients have decided that the service is right for them.
- Work towards agreed KPIs.
- Proactively manage opportunities and prospective clients.
- Use a case management system and a telephony system to manage your work and client calls.
This role would suit people who have:
- Strong previous experience of consultative selling within regulated environments, such as Law, Finance or Professional Services.
- Great communications skills showing a positive, engaging, and empathetic approach.
- Proficiency in IT with the ability to learn new IT systems quickly.
- Emotional resilience and the ability to be professional even in difficult situations.
- The ability to work on your own and as part of a remote team.
- A willingness to learn with a passion for self-development.
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Coaching, training and support to help you develop.
- Wellbeing benefits to support your physical and mental health.
- Pension with up to 10% employer contributions.
- Monthly incentive scheme.
- 28 days holiday plus.
Sales Executive in Cowley employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Cowley
✨Tip Number 1
Get to know the company inside out! Research Co-op Legal Services and understand their values, mission, and the probate services they offer. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your consultative selling skills! Since this role involves understanding clients' needs, role-play with a friend or family member to refine your approach. Focus on being empathetic and engaging, as these qualities are key to building trust with clients.
✨Tip Number 3
Prepare for video calls! Make sure you have a quiet, professional-looking space set up for your interviews. Test your tech beforehand to avoid any hiccups during the call. A smooth, confident presentation can make all the difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Co-op team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Executive in Cowley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Executive role. Highlight any consultative selling experience and your ability to communicate empathetically, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about joining our Co-op Legal Services probate team. Share specific examples of how you've helped clients in the past and how you can bring that same approach to our team.
Showcase Your IT Skills: Since we use various systems to manage client interactions, mention any relevant IT skills or experiences you have. If you’ve quickly learned new systems before, let us know – it’ll show you’re adaptable!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our team.
How to prepare for a job interview at Co-op
✨Know Your Stuff
Before the interview, make sure you understand the basics of probate and estate administration. Familiarise yourself with common terms and processes so you can speak confidently about how you would assist clients. This will show your commitment to learning and your ability to engage with clients effectively.
✨Show Empathy
Since this role involves dealing with clients during sensitive times, practice demonstrating empathy in your responses. Think of examples from your past experiences where you’ve had to handle difficult conversations or provide support. This will help you connect with the interviewers and showcase your suitability for the role.
✨Highlight Your Sales Skills
Prepare to discuss your previous experience in consultative selling. Bring specific examples of how you've successfully closed sales in regulated environments. This will help the interviewers see that you have the skills needed to meet their KPIs and contribute to the team’s success.
✨Tech Savvy is Key
As the role requires using a case management system and telephony system, be ready to talk about your IT proficiency. Share any experiences where you quickly adapted to new technologies or systems. This will reassure them that you can hit the ground running in a remote work environment.
