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- Tasks: Provide friendly service, support colleagues, and keep the store safe and stocked.
- Company: Join Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
The predicted salary is between 10 - 15 £ per hour.
Location: 60 High Street, Winslow, MK18 3DQ
Pay: £12.60 per hour
Contract: 12 hours per week + regular overtime, 4 month temporary contract, part time
Working pattern: varied shifts including early mornings (5:45am opening), afternoons, late evenings (10:15pm closing) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do:
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Customer team member in Buckingham employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer team member in Buckingham
✨Tip Number 1
Get to know the Co-op values and culture! When you’re preparing for your interview, think about how your own values align with theirs. This will help you show that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Be flexible with your availability! The job requires varied shifts, so showing that you can adapt to different working hours will make you a more attractive candidate. Let them know you’re up for the challenge!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to complete those online assessments. We’re excited to see your application!
We think you need these skills to ace Customer team member in Buckingham
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping customers.
Highlight Your Skills: Make sure to mention any relevant experience or skills that align with what we’re looking for. Whether it’s great people skills or a knack for problem-solving, we want to know how you can contribute to our team!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Stick to the point and make it easy for us to see why you’d be a great fit for the Customer Team Member role.
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and you’ll be on your way to joining our fantastic team in no time!
How to prepare for a job interview at Co-op
✨Know the Company Values
Before your interview, take some time to understand Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles during the interview.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past to highlight your people skills.
✨Be Ready for Shift Flexibility
Since the role involves varied shifts, be prepared to discuss your availability openly. Show that you're flexible and willing to adapt to different working hours, including early mornings and late evenings.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face on the job, like handling a difficult customer or restocking shelves efficiently. Practising your responses will help you feel more confident and ready to tackle real-life situations.
