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- Tasks: Lead your team to deliver amazing customer service and efficient store operations.
- Company: Join Co-op, a community-focused retailer with a passion for people.
- Benefits: Enjoy 30% off in-store products, flexible pay, and generous holiday allowance.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Passion for people; retail or team management experience is a plus but not essential.
- Other info: Flexible hours with opportunities for career growth and full training provided.
The predicted salary is between 1300 - 1600 £ per month.
What you’ll do:
- Own the day‑to‑day running of the store by leading the team on your shift.
- Motivate, coach and support your team to deliver great service and efficient operations.
- Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy and HR processes.
- Champion Co‑op through community engagement and membership growth.
Passion for people and leadership:
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising or team management (experience not essential).
Contract and Working pattern:
- 25 hours per week + regular overtime, permanent contract, part time.
- Varied shifts including early mornings (6am opening), afternoons, late evenings (11pm closing) and weekends, to be discussed at interview.
Benefits:
- Full training and career development resources.
- 30% discount on Co‑op products in store.
- Flexible access to your pay as you earn it.
- Up to 10% pension contributions.
- 36 days of holiday (pro‑rata, including bank holidays).
Customer Team Leader in Broughton Astley employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Broughton Astley
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Co-op and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated or supported a team. Be ready to share these stories during your interview to demonstrate your passion for people and leadership.
✨Tip Number 3
Be flexible and open-minded! Since the role involves varied shifts, show that you're adaptable and willing to take on different responsibilities. This will highlight your commitment to the team's success.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit it online. This way, we can keep track of your progress and get you one step closer to joining the Co-op family.
We think you need these skills to ace Customer Team Leader in Broughton Astley
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let us see your enthusiasm for leading a team and engaging with customers. Share any experiences where you've motivated others or provided great service, even if it's not in a retail setting.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling on. Use bullet points if it helps!
Tailor Your Application: Make sure to customise your application to reflect the job description. Mention specific aspects of the role that excite you, like community engagement or team management, to show us you’re a perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Co-op
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Team Leader involves. Familiarise yourself with the day-to-day responsibilities, like leading the team and supporting operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about motivating and coaching your team, be ready to share examples of how you've successfully led or supported others in the past. Even if you don't have direct experience, think about times when you've helped someone or worked well in a team.
✨Demonstrate Flexibility
The job requires varied shifts, so be prepared to discuss your availability and willingness to work different hours. Highlight any previous experiences where you've adapted to changing schedules or taken on extra responsibilities.
✨Engage with Community Initiatives
As a Customer Team Leader, you'll champion community engagement. Research Co-op's community initiatives and be ready to discuss how you can contribute. Showing that you care about the community will set you apart from other candidates.
