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- Tasks: Provide friendly service, support customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused company with a rich history.
- Benefits: Enjoy discounts, a pension scheme, virtual healthcare, and 31 days of holiday.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
The predicted salary is between 11 - 14 £ per hour.
As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. You'll provide great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do:
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community - get involved in all kinds of activities and events.
A genuine care for the needs of customers and members. Great people skills, with the ability to build positive relationships with customers and colleagues. A positive approach to change and problem solving. The flexibility to work a range of different shifts.
Contract and working pattern:
- Contract: 24 hours per week + regular overtime, permanent contract, part time.
- Working pattern: varied shifts including early mornings (store opening), afternoons and weekends, to be discussed at interview. Role will also include working in our in-store bakery.
- Full, paid training provided.
Application:
You can apply for this role using your mobile device (no CV needed!). You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- Stream - a money management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro rata for part time colleagues).
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle-to-work scheme.
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
Customer Team Member in Bramhall employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Bramhall
✨Tip Number 1
Get to know the company culture! Before your interview, check out Co-op's values and how they treat their customers. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Customer Team Member, you'll be interacting with customers all day. Role-play common scenarios with friends or family to boost your confidence and get comfortable with problem-solving on the spot.
✨Tip Number 3
Be flexible and open-minded! The job involves varied shifts and tasks, so showing that you're adaptable during the interview can really set you apart. Share examples of how you've handled change in the past.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to highlight your customer service experience and enthusiasm for the role. We’re excited to see your application!
We think you need these skills to ace Customer Team Member in Bramhall
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and being part of a team.
Highlight Your Skills: Make sure to mention any relevant experience or skills that relate to customer service. Whether it’s working in retail or just being a friendly person, we love to see how you can contribute to our team!
Keep It Simple: Our application process is straightforward, so keep your answers clear and concise. Focus on what makes you a great fit for the Customer Team Member role without overcomplicating things.
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and you’ll get all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at Co-op
✨Know the Co-op Values
Before your interview, take some time to understand the Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles through your past experiences.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've built positive relationships in previous roles or situations. This will show that you have the great people skills they’re looking for.
✨Be Ready for Change
The job involves adapting to new products and services. Think of times when you've successfully navigated change or solved problems in a team setting. Highlighting your flexibility and positive approach will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, community involvement, or training opportunities. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
