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- Tasks: Deliver exceptional customer service and maintain store safety in a friendly team.
- Company: Well-known retail chain with a focus on customer experience.
- Benefits: Competitive wage of £12.60 per hour, 31 days holiday, and pension scheme.
- Why this job: Perfect for those who love flexible hours and engaging with people.
- Qualifications: Strong people skills and a passion for customer service.
- Other info: Join a supportive team and enjoy a dynamic work environment.
The predicted salary is between 12 - 16 £ per hour.
A well-known retail chain is seeking a Customer Team Member in Birmingham. You will deliver exceptional service while performing various tasks in a friendly team environment.
Responsibilities include:
- Providing service at the tills and on the shop floor
- Maintaining store safety
- Positively engaging with customers
This role offers a competitive wage of £12.60 per hour, 31 days of holiday, and a range of employee benefits, including a pension scheme. Ideal for those who enjoy working flexible hours and have strong people skills.
Customer Experience Associate - Flexible Hours in Birmingham employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Associate - Flexible Hours in Birmingham
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their customer service approach.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. This will help you feel more confident when you’re chatting with potential employers.
✨Tip Number 3
Be ready to showcase your flexibility! The job mentions flexible hours, so think of examples from your past where you adapted to changing situations. Share these stories during interviews to highlight your adaptability.
✨Tip Number 4
Follow up after applying! A quick email or message expressing your enthusiasm for the role can make a big difference. It shows you’re genuinely interested and keeps you on their radar.
We think you need these skills to ace Customer Experience Associate - Flexible Hours in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Customer Experience Associate role. Highlight your relevant experience and skills that match the job description, especially your ability to engage positively with customers.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, ensuring it’s easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Co-op
✨Know the Company
Before your interview, take some time to research the retail chain. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Experience Associate, strong people skills are essential. Prepare examples from your past experiences where you've successfully engaged with customers or resolved conflicts. This will demonstrate your ability to connect with customers and provide exceptional service.
✨Be Ready for Role-Play Scenarios
In interviews for customer-facing roles, you might be asked to role-play a customer interaction. Practice common scenarios, like handling a complaint or assisting a customer with a query. This will help you feel more confident and showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
