IT & EPOS Show Engineer - Manchester

IT & EPOS Show Engineer – Manchester Oak View Group: Oak View Group (OVG) is the world\’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet. OVG have completed seven arenas, with many more in development, including Co-op Live, with more to be announced in the future. Co-op Live is in a joint venture partnership with City Football Group and we are proud to work with Co-op as our Naming Rights Partner. About the Venue: Co-op Live is proud to offer a food and beverage hospitality service that stands head and shoulders above the rest. As the largest venue in the UK, we welcome over 23,500 fans per event and host more than 125 events annually, bringing fans and world-renowned artists to experience the unique flavours of Manchester. With 32 incredible bars and restaurants, 15 premium lounges and clubs, and our newly relaunched Premium Outlet, HIDEAWAY, designed by the famous Simon Rimmer, we deliver exceptional hospitality for Manchester and beyond. In just 28 days during the opening season, we\’ve hosted 19 shows, including artists such as The Killers, Nicki Minaj, Eagles and Take That or Pearl Jam. We had the pleasure of hosting the prestigious European MTV Awards (EMA\’s) and welcomed iconic artists such as Teddy Swims, Benson Boone, Pet Shop Boys, and Tyla to highlight a few and we closed the opening year with Sir Paul McCartney. On our menu, you\’ll find great food, seasoned with world-class service, all with a planet-friendly vibe in the heart of our vibrant community. For more information – Co-op Live Role Purpose: We\’re excited to announce we are looking for talented Show Engineer to follow direction from the Head of IT, to deliver a unique hospitality food and beverage service offering for our premium guests. This role requires the ability to identify and fix hardware and software issues, as well as repair hardware devices. You will be on site technical resource covering all show dates at the Co-op Live arena plus occasional non show dates as and when required. Additionally, excellent client interaction skills are essential. Once you have completed your induction training, as a Show Technician, you will be responsible for systems during the Event days, refurbish, and maintain various types of technical equipment, such as EPOS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi, and other industry-related IT equipment. Due to scheduled working hours all applicants must be 18+. This is a casual role offering flexible shifts available around your other commitments – involves shifts at evenings and weekends. Salary: up to 28,000 – 33,000 per annum, depending on experience Start Date: based upon completion of DBS check. Knowledge, skills & Experience Experience in installing EPOS within the retail or hospitality industry would be ideal. (Candidates with experience in IT Technical Support, Installations, Telecoms / Broadband Engineering or a similar environment where hardware devices are installed, supported, and troubleshot, will also be considered.) 1 year of IT Technical Support Experience. 1 year of EPOS experience (preferred) . Hands on approach and ability to work under minimal supervision. Understanding of the hospitality F&B industry and relevant F&B operational systems. Intermediate to advance level ability of MS Functions. Our Inclusion Commitments: Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role. Employee Screening and Eligibility to Work: We recognise the importance of safeguarding, dependent on role you will be required to undertake a Disclosure and Barring Service Check (DBS), details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the \’Eligibility to Work in the UK\’ requirements.