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- Tasks: Support clients through probate processes with legal and administrative guidance.
- Company: Leading legal services provider in the UK with a supportive team.
- Benefits: Competitive salary, hybrid work options, pension, and training opportunities.
- Why this job: Make a difference in people's lives during challenging times while developing your skills.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading legal services provider in the United Kingdom is seeking a skilled Case Manager to join their team. In this role, you will assist customers during challenging times, providing legal and administrative guidance.
The ideal candidate should possess:
- Strong customer service experience
- Excellent communication skills
- The ability to manage multiple cases efficiently
This position offers competitive salary, hybrid work options, and comprehensive benefits, including a pension and training opportunities.
Probate Case Manager - Training & Hybrid Work in Manchester employer: Co-op Insurance
Contact Detail:
Co-op Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Probate Case Manager - Training & Hybrid Work in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in probate. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to case management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! During interviews, share specific examples of how you've managed multiple cases or provided exceptional customer service. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Probate Case Manager - Training & Hybrid Work in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve managed multiple cases in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Probate Case Manager role. Share your passion for helping customers during tough times and how you can bring value to our team.
Showcase Your Skills: In your application, emphasise your ability to provide legal and administrative guidance. We’re looking for someone who can juggle tasks efficiently, so give us specific examples of how you’ve done this before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Co-op Insurance
✨Know Your Stuff
Make sure you understand the basics of probate law and the role of a Case Manager. Brush up on common legal terms and processes so you can speak confidently about how you can assist customers during challenging times.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you handled difficult situations and what strategies you used to ensure customer satisfaction, as this will be key in your new role.
✨Practice Your Communication
Since excellent communication skills are crucial for this position, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
✨Highlight Your Organisational Skills
As a Case Manager, you'll need to juggle multiple cases at once. Be ready to discuss how you prioritise tasks and manage your time effectively. Share specific tools or methods you use to stay organised, as this will demonstrate your ability to handle the demands of the role.
