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- Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and smooth operations.
- Company: Join the Co-op, a community-focused retailer with a strong team spirit.
- Benefits: Enjoy a competitive pay rate, 30% discount, flexible hours, and career development.
- Why this job: Step into leadership and make a real difference in your community.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
- Other info: Flexible shifts, full training provided, and excellent holiday benefits.
The predicted salary is between 12 - 16 £ per hour.
Location: 61 Lower Addiscombe Road Morland Rd, Croydon, CR0 6PQ
Pay: £15.24 per hour including London allowance
Contract: 12 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Role includes working in our in-store bakery.
30% colleague member discount in store.
You must be aged 18+ to authorise age‑related sales.
As a Customer Team Leader, you’ll lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to your community. Depending on your store, this could involve working in our post office, bakery or supporting online services and our home delivery drivers. Whatever the day brings, you’ll play a key role in making life easier for our customers.
What you’ll do:
- Own the day‑to‑day running of the store by leading the team on your shift.
- Motivate, coach, and support your team to deliver great service and efficient operations.
- Work hands‑on on the shop floor and tills, and in our in‑store bakery supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy and HR processes.
- Champion Co‑op through community engagement and membership growth.
What you’ll bring:
- Passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising or team management (experience not essential).
Why Co‑op?
- Full training and career development resources.
- 30% discount on Co‑op products in store.
- Flexible access to your pay as you earn it.
- Up to 10% pension contributions.
- 36 days of holiday (pro‑rata).
Customer Team Leader in West Wickham employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in West Wickham
✨Tip Number 1
Get to know the Co-op culture! Before your interview, check out their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team. Whether it's in retail or another setting, having these stories ready will help you shine during the interview.
✨Tip Number 3
Be flexible and open-minded! The role involves varied shifts, so be prepared to discuss your availability. Showing that you're adaptable can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just complete the assessments on your mobile, and you’ll be one step closer to leading your own team at Co-op!
We think you need these skills to ace Customer Team Leader in West Wickham
Some tips for your application 🫡
Keep it Simple: When filling out your application, keep your answers clear and straightforward. We want to see your personality shine through, so don’t overcomplicate things!
Show Your Passion: Make sure to express your enthusiasm for the role of Customer Team Leader. We love candidates who are excited about leading a team and making a difference in the community.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any skills or experiences that relate to retail or team management. We’re looking for potential leaders, so show us what you’ve got!
Apply Through Our Website: Remember, applying is super easy! Just hop onto our website and complete the assessments – no CV needed. We can’t wait to see your application!
How to prepare for a job interview at Co-op Group
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with the Co-op's values and mission. Understanding what they stand for will help you align your answers with their ethos, showing that you're not just looking for any job, but that you genuinely want to be part of their community-focused team.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Think of specific examples from your past experiences where you've successfully led a group or helped someone improve. Be ready to discuss how you can inspire others to deliver great service and efficient operations.
✨Prepare for Shift Flexibility Questions
Since the role involves varied shifts, be prepared to discuss your availability and flexibility. Think about how you can manage early mornings, late evenings, and weekends. Showing that you're adaptable will demonstrate your commitment to the role and the team.
✨Engage with Community Focus
The Co-op places a strong emphasis on community engagement. Come prepared with ideas on how you could champion Co-op in your local area. Whether it's through events, promotions, or partnerships, showing that you care about making a positive impact will set you apart from other candidates.
