Customer Team Member in Tobermory

Location: 33 Main St, Tobermory, PA75 6NT

Pay: £12.60 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part time

Working pattern: 3 varied shifts including, 6am to 12pm or 6pm to 10pm. Role will also include working in our in-store bakery.

Full, paid training provided.

You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.

We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you will get amazing benefits including:

• 31 days holiday
• A pension with up to 10% Co-op contribution
• Access to virtual healthcare services for you and your family
• A 30% discount on all Co-op products in our stores

As a Customer Team Member, you will be part of a friendly team that is dedicated to helping our customers. You will provide great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we have focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You will get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you will do:

• Friendly and thoughtful service - you will put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
• Work together to make everyone’s day better - supporting your store colleagues to solve problems for customers and members.
• Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
• Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
• Support your local community - get involved in all kinds of activities and events.

What we are looking for:

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• The flexibility to work a range of different shifts.

Benefits:

• 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
• A pension scheme with up to 10% employer contributions.
• Stream - a money management app giving you access to a percentage of your pay as you earn it.
• 31 days of holiday (including bank holidays, pro rata for part time colleagues).
• Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
• 24/7 employee assistance service.
• Full, paid training and dedicated support for your personal development and career progression.
• Rotas shared three weeks in advance and accessible on your phone.
• Cycle-to-work scheme.

Building an inclusive workplace:

We are building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we will support you.

As part of the application process for this job, you will need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.