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- Tasks: Provide friendly service, support colleagues, and keep the store safe and stocked.
- Company: Join Co-op, a community-focused company with a long history of fairness.
- Benefits: Enjoy 31 days holiday, 30% discount, and a pension scheme with up to 10% contributions.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a genuine care for customers are essential.
- Other info: Full training provided, flexible shifts, and a supportive work environment.
Location: Church Street, Gamlingay, SG19 3JH
Pay: £12.60 per hour
Contract: 14 hours per week + regular overtime, permanent, part time
Working pattern: 2pm - 10pm two evenings per week with occasional 7am - 2pm shift, to be discussed at interview.
Full, paid training provided.
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you will get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you will be part of a friendly team that is dedicated to helping our customers. You will provide great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you will do:
- Friendly and thoughtful service - putting customers first in everything you do: responding to queries, championing Co-op products and Membership, and delivering a great shopping experience.
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal - keeping the shelves stocked and ensuring prices, dates, and temperatures are all as they should be.
- Help introduce new products and services - making changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community - getting involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members.
- Great people skills, with the ability to build positive relationships with customers and colleagues.
- A positive approach to change and problem solving.
- The flexibility to work a range of different shifts.
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- Wagestream - a money management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro rata for part time colleagues).
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle-to-work scheme.
Building an inclusive workplace:
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We are also part of the Disability Confident scheme, meaning we will always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
As part of the application process for this job, you will need to complete two online assessments. It will take around 20 minutes to complete these tests.
Customer Team Member in Sandy employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Sandy
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with the team during your interview, show that you understand what makes Co-op special. Talk about how you can contribute to their mission of making things fairer for members and communities.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past where you’ve gone above and beyond for someone. Share those stories to highlight your genuine care for customers.
✨Tip Number 3
Be flexible and open-minded! Co-op values adaptability, so be ready to discuss how you handle change and solve problems. Show them you’re up for the challenge of different shifts and tasks around the store.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to complete those online assessments – they’re a key part of the process!
We think you need these skills to ace Customer Team Member in Sandy
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and being part of a team.
Highlight Your People Skills: Since this role is all about customer service, make sure to mention any experience you have in building relationships with customers or colleagues. We love seeing how you connect with others!
Show Flexibility: We appreciate candidates who are open to different shifts and changes. If you have a flexible schedule, let us know! It shows you're ready to jump in and help wherever needed.
Apply Through Our Website: Remember, applying is super easy! Just head over to our website and fill out the application on your mobile device. No CV needed, just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at Co-op Group
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your commitment to these principles during the interview.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will show that you have the great people skills they're looking for.
✨Be Ready for Flexibility
The role requires flexibility with shifts, so be prepared to discuss your availability. Think about how you can adapt to different working hours and share any previous experiences where you've successfully managed changing schedules.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or community involvement. This shows your genuine interest in the role and the company.
