Customer Team Member in Salisbury

Customer Team Member in Salisbury

Salisbury Full-Time No home office possible
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At a Glance

  • Tasks: Deliver friendly service, support customers, and keep the store running smoothly.
  • Company: Join Co-op, a community-focused retailer with a commitment to inclusivity.
  • Benefits: Enjoy discounts, healthcare services, 31 days holiday, and career development.
  • Why this job: Make a difference in your community while gaining valuable work experience.
  • Qualifications: Great people skills and a genuine care for customer needs.
  • Other info: Flexible shifts with rotas shared three weeks in advance.

Location: High Street, Tisbury, SP3 6HA

Pay: £12.60 per hour

Contract: 12 hours per week + regular overtime, permanent part‑time

What you’ll do:

  • Friendly and thoughtful service – put customers first, champion Co‑op products and Membership, work in our in‑store bakery and deliver a great shopping experience.
  • Work together to make everyone’s day better – support your store colleagues to solve problems for customers and members.
  • Make sure the store is safe and legal – keep shelves stocked and ensure prices, dates, and temperatures are correct.
  • Help introduce new products and services – share experiences with colleagues so everyone learns together.
  • Support your local community – get involved in all kinds of activities and events.

What we’re looking for:

  • A genuine care for the needs of customers and members.
  • Great people skills – build positive relationships with customers and colleagues.
  • A positive approach to change and problem solving.
  • The flexibility to work a range of different shifts.

Why Co‑op?

  • 30% discount on all Co‑op products in‑store plus 10% discounts on other brands.
  • Up to 10% employer contribution to a pension scheme.
  • Virtual healthcare services – GP, eye care, mental health, nutrition and fitness consultations.
  • 31 days holiday (including bank holidays, pro rata for part‑time).
  • 24/7 employee assistance service.
  • Full, paid training and support for personal development and career progression.
  • Cycle‑to‑work scheme and access to a money‑management app.
  • Rotas shared three weeks in advance, accessible on your phone.

Building an inclusive workplace – We welcome applications from everyone and we celebrate our differences. If you have a disability, we can make reasonable adjustments to the recruitment process. We are part of the Disability Confident scheme and we will offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria.

Customer Team Member in Salisbury employer: Co-op Group

At Co-op, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises the well-being of our team members. With competitive pay, generous discounts, and comprehensive benefits including virtual healthcare and a robust pension scheme, we empower our Customer Team Members to thrive both personally and professionally. Our commitment to employee growth is evident through full training and development opportunities, ensuring that every colleague can contribute meaningfully to our community while enjoying a fulfilling career.
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Contact Detail:

Co-op Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member in Salisbury

✨Tip Number 1

Get to know the Co-op values and culture before your interview. This way, you can show how your own values align with theirs. It’s all about making that connection!

✨Tip Number 2

Practice your people skills! Think of examples where you've gone above and beyond for customers or colleagues. We want to see that genuine care for others shining through.

✨Tip Number 3

Be ready to talk about flexibility. The role requires a range of shifts, so share your availability and any past experiences where you adapted to change. Show us you’re up for the challenge!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Customer Team Member in Salisbury

Customer Service
Problem-Solving Skills
Teamwork
Communication Skills
Flexibility
Attention to Detail
Relationship Building
Adaptability

Some tips for your application 🫡

Show Your Customer Passion: When writing your application, let us see your genuine care for customers. Share any experiences where you’ve gone the extra mile to help someone out – it’ll really make you stand out!

Highlight Your People Skills: We love great people skills! Make sure to mention any teamwork or relationship-building experiences you’ve had. Whether it’s with colleagues or customers, we want to know how you connect with others.

Be Flexible and Open-Minded: Flexibility is key in our fast-paced environment. In your application, talk about times when you’ve adapted to change or solved problems creatively. It shows us you’re ready for anything!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the info you need about the role and our values there.

How to prepare for a job interview at Co-op Group

✨Know the Company

Before your interview, take some time to research Co-op and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.

✨Showcase Your People Skills

As a Customer Team Member, great people skills are essential. Prepare examples from your past experiences where you've successfully built relationships with customers or colleagues. Highlight how you’ve handled difficult situations with a positive approach, as this will demonstrate your ability to champion Co-op products and provide thoughtful service.

✨Be Ready for Flexibility

Co-op values flexibility in its employees. Be prepared to discuss your availability and willingness to work different shifts. You might want to mention any previous experience where you adapted to changing schedules or took on various roles, showing that you can handle the dynamic nature of the job.

✨Engage with Community Involvement

Co-op encourages its employees to support local communities. Think about ways you’ve been involved in community activities or events in the past. Sharing these experiences during your interview will not only highlight your commitment to community but also show that you’re a good fit for their inclusive workplace culture.

Customer Team Member in Salisbury
Co-op Group
Location: Salisbury
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