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- Tasks: Lead a team in a fast-paced store, ensuring great service and smooth operations.
- Company: Join Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy 30% discount, flexible pay access, and generous holiday allowance.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 11 - 16 £ per hour.
Location: 74 Castle Road, Salisbury, SP1 3RR
Pay: £13.99 per hour
Contract: 16-30 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
30% colleague member discount in store - see below for more benefits
You must be aged 18+ to authorise age-related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you will lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you will play a key role in making life easier for our customers.
Why this job matters:
You will keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You will be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you will be a champion for Co-op membership, helping to drive the growth of our unique business.
What you will do:
- Own the day-to-day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co-op through community engagement and membership growth
What you will bring:
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co-op?
At Co-op, we are owned by our members. And because we are owned by you, we can do right by you. So, when you join us, you are not just taking a job, you are joining a movement. We are an organisation that puts people and communities first, and we are powered by purpose. We want this to be a place where you can thrive, so you will also receive:
- Full training and career development resources
- 30% discount on Co-op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro-rata)
Customer Team Leader in Salisbury employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Salisbury
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This way, you can show how your passion for people and leadership aligns with what they stand for. It’s all about connecting with their mission!
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was in a casual setting. Being able to share these stories will help you shine during the interview.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics or community engagement initiatives. It’ll demonstrate that you’re ready to take on the responsibilities of a Customer Team Leader.
✨Tip Number 4
Apply through our website for a smooth process! You won’t need a CV, just complete the assessments on your mobile. It’s quick and easy, so why not give it a go?
We think you need these skills to ace Customer Team Leader in Salisbury
Some tips for your application 🫡
Keep it Simple: When filling out your application, keep your answers straightforward and to the point. We want to see your personality shine through, so don’t overthink it!
Show Your Passion: Let us know why you’re excited about the Customer Team Leader role! Share your enthusiasm for working with people and how you can contribute to our community.
Be Yourself: We’re looking for genuine individuals who can lead a team. Don’t be afraid to let your unique qualities come through in your application – we love authenticity!
Apply Through Our Website: Make sure to apply directly through our website for a smooth process. It’s quick and easy, and you won’t need a CV – just complete our assessments!
How to prepare for a job interview at Co-op Group
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with the Co-op's values and mission. Understanding what drives the company will help you align your answers with their ethos, showing that you're not just looking for any job, but that you genuinely want to be part of their community-focused movement.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Think of examples from your past experiences where you've successfully led a group or helped someone improve. Be ready to discuss how you can inspire others and create a positive work environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations on the shop floor, like dealing with a difficult customer or managing stock levels. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Engage with Community Examples
Since community engagement is key for this role, think of ways you've contributed to your local area or how you would promote Co-op's membership. Share stories that highlight your passion for people and your commitment to making a difference in the community.
