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- Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and smooth operations.
- Company: Join the Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy a competitive pay rate, 30% discount, flexible pay access, and generous holiday.
- Why this job: Take the next step in your career while making a real difference in your community.
- Qualifications: Passion for leadership and people; retail experience is a plus but not essential.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: Little Paxton - Great North Road, Little Paxton, PE19 6EN
Pay: £13.99 per hour
Contract: 7 hours per week + regular overtime, permanent contract, part time
Working pattern: 3pm-10pm, Saturday or Sunday, to be discussed at interview
30% colleague member discount in store – see below for more benefits
You must be aged 18+ to authorise age‑related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you will lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you will play a key role in making life easier for our customers.
What you’ll do:
- Own the day‑to‑day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co‑op through community engagement and membership growth
What you’ll bring:
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co‑op?
At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Full training and career development resources
- 30% discount on Co‑op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro‑rata)
Customer Team Leader in Saint Neots employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Saint Neots
✨Tip Number 1
Get to know the Co-op values and culture before your interview. We want to see that you’re not just a fit for the role, but also for our community-focused ethos. Show us how your passion for people aligns with what we stand for!
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it’s in a casual setting. We love to hear about your experiences and how you can bring that energy to our store.
✨Tip Number 3
Be ready to discuss how you’d handle day-to-day operations. We’re looking for someone who can think on their feet, so come prepared with ideas on how to keep things running smoothly during your shift.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just complete our assessments and show us what you’ve got. We can’t wait to see your application!
We think you need these skills to ace Customer Team Leader in Saint Neots
Some tips for your application 🫡
Keep it Simple: When filling out your application, keep your answers straightforward and to the point. We want to see your personality shine through, so don’t overthink it!
Show Your Passion: Make sure to express your enthusiasm for the role of Customer Team Leader. We love candidates who are excited about leading a team and making a difference in the community.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any skills or experiences that relate to retail or team management. We’re looking for potential leaders, so let us know what you bring to the table!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and you won’t need a CV – just complete our assessments!
How to prepare for a job interview at Co-op Group
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with the Co-op's values and mission. Understanding their commitment to community and member ownership will help you align your answers with what they stand for, showing that you're not just looking for any job, but that you genuinely want to be part of their movement.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Think of specific examples from your past experiences where you've successfully led a group or resolved conflicts. Be ready to discuss how you can inspire others and create a positive work environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle certain situations on the shop floor. For instance, how would you deal with an unhappy customer or manage a busy shift? Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team dynamics, opportunities for growth, or how they measure success in the store. It’s a great way to engage with the interviewer and leave a lasting impression.
