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- Tasks: Lead the store team, ensuring great service and smooth operations.
- Company: Join Co-op, a community-focused retailer with a diverse culture.
- Benefits: Enjoy 30% discount, flexible pay, and generous holiday allowance.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Passion for people; retail experience is a plus but not essential.
- Other info: Full training provided and a supportive, inclusive workplace.
The predicted salary is between 11 - 16 £ per hour.
Location: 997 Tollcross Road, Glasgow, G32 8UU
Pay: £13.99 per hour
Contract: 16 hours per week + regular overtime, permanent part‑time
Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends – to be discussed at interview
30% colleague member discount in store – see below for more benefits
No CV needed – apply easily from your mobile by completing our assessments
What you’ll do
- Own the day‑to‑day running of the store by leading the team on your shift
- Motivate, coach and support your team to deliver great service and efficient operations
- Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy and HR processes
- Champion Co‑op through community engagement and membership growth
What you’ll bring
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising or team management (experience not essential)
Why Co‑op?
- Full training and career development resources
- 30% discount on Co‑op products in store
- Flexible access to pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro‑rata, including bank holidays)
- 24/7 access to GP appointments, and colleague support programme
- Market‑leading policies to help you through life's big moments
A place you’ll belong: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
As part of the application process for this job, you’ll need to complete two online assessments. It will take 15–20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Leader in Rutherglen employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Rutherglen
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was just in a casual setting. This will help you shine during the interview.
✨Tip Number 3
Be ready to discuss how you can contribute to store performance. Brush up on merchandising basics and think about how you can engage with customers to boost sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just complete the assessments, and you’re on your way to joining the Co-op family.
We think you need these skills to ace Customer Team Leader in Rutherglen
Some tips for your application 🫡
Keep it Simple: When applying, don’t stress about crafting a fancy CV. Just focus on filling out the assessments on our website. We want to see your personality shine through!
Show Your Passion: Make sure to express your love for people and leadership in your application. We’re all about that passion here at StudySmarter, and it’s what we look for in our team members.
Be Yourself: Don’t be afraid to let your true self come through in your answers. We value authenticity and want to know what makes you tick. Remember, we’re building a diverse team!
Prepare for the Assessments: Take a little time to prepare for the online assessments. They’re quick but important! Make sure you’re in a quiet space where you can focus and show us your best self.
How to prepare for a job interview at Co-op Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Team Leader involves. Familiarise yourself with the day-to-day responsibilities, like leading the team and supporting store operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Leadership Skills
Since this role is all about motivating and coaching your team, think of examples from your past experiences where you've led a group or helped someone improve. Even if you haven't held a formal leadership position, any experience where you've supported others can be relevant. Be ready to share these stories!
✨Demonstrate Flexibility
The job requires working varied shifts, so be prepared to discuss your availability and willingness to adapt. Highlight any previous roles where you had to be flexible with your hours or tasks. This shows that you’re ready to meet the demands of the job.
✨Engage with Community Values
Co-op values community engagement, so think about how you can contribute to this aspect. Prepare to discuss any ideas you have for promoting membership growth or engaging with local initiatives. Showing that you align with their values can set you apart from other candidates.
