Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver friendly service, support customers, and keep the store running smoothly.
- Company: Join the Co-op team and be part of a community-focused workplace.
- Benefits: Enjoy discounts, a pension scheme, and access to virtual healthcare services.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts with full training and career progression opportunities.
The predicted salary is between 10 - 15 £ per hour.
Location: Higher Broad Lane Illogan, Redruth, TR15 3JL
Pay: £12.60 per hour
Contract: 12-20 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will include work on our Post Office Counters.
Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
What you’ll do:
- Friendly and thoughtful service – put customers first, respond to queries, champion Co-op products and Membership, support with tasks on the post office counter, and deliver a great shopping experience.
- Work together to make everyone’s day better – support your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal – keep shelves stocked and ensure prices, dates, and temperatures are correct.
- Help introduce new products and services – make changes feel natural, share experiences with your colleagues so everyone learns together.
- Support your local community – get involved in activities and events.
This job would suit people who have:
- A genuine care for the needs of customers and members.
- Great people skills, with the ability to build positive relationships with customers and colleagues.
- A positive approach to change and problem solving.
- The flexibility to work a range of different shifts.
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- Stream – a money management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro rata for part time colleagues).
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle-to-work scheme.
Building an inclusive workplace:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in Redruth employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Redruth
✨Tip Number 1
Get to know the Co-op values and culture! When you walk into that interview, show us you understand what we stand for. It’ll help you connect with the team and demonstrate that you’re a perfect fit for the Customer Team Member role.
✨Tip Number 2
Practice your people skills! Since this role is all about friendly service, think of examples where you've gone above and beyond for customers or colleagues. We want to see that genuine care for others shining through!
✨Tip Number 3
Be ready to discuss your flexibility! With varied shifts, it’s important to show us you can adapt. Share your availability and any previous experiences where you’ve successfully managed different schedules.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just follow the prompts, and make sure to complete those online assessments – they’re key to moving forward in the process!
We think you need these skills to ace Customer Team Member in Redruth
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your genuine care for others.
Highlight Your Skills: Make sure to mention any relevant experience or skills that align with what we’re looking for. Whether it’s great people skills or a knack for problem-solving, we want to know how you can contribute to our team!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Stick to the point and make it easy for us to see why you’d be a great fit for the Customer Team Member role.
Apply Through Our Website: Don’t forget, you can apply directly through our website using your mobile device! It’s super easy and no CV is needed, so take the plunge and join us at Co-op!
How to prepare for a job interview at Co-op Group
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Team Member, great people skills are essential. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Highlight your ability to build positive relationships, as this is key to delivering a great shopping experience.
✨Be Ready for Shift Flexibility
Since the role involves varied shifts, be prepared to discuss your availability openly. Show that you're flexible and willing to adapt to different working hours, including early mornings and late evenings. This demonstrates your commitment to the role and willingness to meet the company's needs.
✨Prepare for the Assessments
Don't forget about the online assessments you'll need to complete as part of the application process. Set aside around 20 minutes to focus on these tests. Practising similar assessments beforehand can help you feel more confident and ready to tackle them.
