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- Tasks: Lead a team, manage store operations, and engage with the community.
- Company: Join Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy a 30% discount, flexible pay access, and generous holiday allowance.
- Why this job: Take charge of your career while making a positive impact in your community.
- Qualifications: Passion for leadership and a willingness to learn; experience not essential.
- Other info: Full training provided and excellent career development opportunities await you.
The predicted salary is between 29000 - 35000 £ per year.
Location: Mid Road Northfields, Prestonpans, EH32 9ER
Pay: £13.99 per hour
Contract: 39 hours per week + regular overtime, permanent contract, full time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
30% colleague member discount in store - see below for more benefits
You must be aged 18+ to authorise age-related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store.
Why this job matters
You’ll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll be a champion for Co‑op membership, helping to drive the growth of our unique business.
What you’ll do
- Own the day‑to‑day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co‑op through community engagement and membership growth
What you’ll bring
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co‑op?
At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Full training and career development resources
- 30% discount on Co‑op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro‑rata)
Customer Team Leader in Prestonpans employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Prestonpans
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of the community.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was just in a casual setting. This will help you shine during the interview.
✨Tip Number 3
Be ready to discuss how you can contribute to the store's performance. Whether it's through merchandising or community engagement, have some ideas up your sleeve to impress the interviewers.
✨Tip Number 4
Apply through our website for a smooth process! It’s quick and easy, and you won’t need a CV. Just complete our assessments and you’re on your way to joining the Co-op family!
We think you need these skills to ace Customer Team Leader in Prestonpans
Some tips for your application 🫡
Keep it Simple: When filling out your application, keep your answers straightforward and to the point. We want to see your personality shine through, so don’t overthink it!
Show Your Passion: Let us know why you’re excited about the Customer Team Leader role! Share your enthusiasm for working with people and how you can contribute to our community-focused mission.
Be Yourself: We’re looking for genuine individuals who can lead a team. Don’t be afraid to let your unique qualities come through in your application – we value authenticity!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and you won’t need a CV – just complete our assessments!
How to prepare for a job interview at Co-op Group
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community engagement and how they operate as a member-owned business. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a group or managed a project. Highlight your ability to inspire others and create a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations on the shop floor, like dealing with a difficult customer or managing stock levels. Think through potential scenarios beforehand and practice your responses to demonstrate your problem-solving skills and customer service focus.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or community initiatives. This shows your enthusiasm for the role and helps you gauge if the company culture is the right fit for you.
