Customer Team Member in Perranporth

Customer Team Member in Perranporth

Perranporth Full-Time No home office possible
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At a Glance

  • Tasks: Deliver friendly service, support customers, and help in our in-store bakery.
  • Company: Join the Co-op team and be part of a community-focused workplace.
  • Benefits: Enjoy 31 days holiday, 30% store discount, and virtual healthcare services.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Great people skills and a positive attitude towards change.
  • Other info: Flexible shifts with full training and career progression opportunities.

Location: Boscawen Road, Perranporth, TR6 0EW

Pay: £12.60 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: varied shifts including early mornings, afternoons, late evenings, and weekends, to be discussed at interview.

Role will include working in our in-store bakery.

Full, paid training provided.

You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.

We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:

  • 31 days holiday
  • A pension with up to 10% Co-op contribution
  • Access to virtual healthcare services for you and your family
  • A 30% discount on all Co-op products in our stores

What you’ll do:

  • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
  • Work together to make everyone’s day better – supporting your store colleagues to solve problems for customers and members.
  • Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
  • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
  • Support your local community – get involved in all kinds of activities and events!

This job would suit people who have:

  • A genuine care for the needs of customers and members
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts

Why Co-op?

  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands
  • A pension scheme with up to 10% employer contributions
  • Stream – a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycling-to-work scheme

Building an inclusive workplace:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Customer Team Member in Perranporth employer: Co-op Group

At Co-op, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With benefits like 31 days of holiday, a generous pension scheme, and access to virtual healthcare services, our Customer Team Members enjoy a fulfilling work environment in Perranporth. We are committed to inclusivity and personal growth, ensuring that every team member feels valued and has the opportunity to thrive.
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Contact Detail:

Co-op Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member in Perranporth

✨Tip Number 1

Get to know the Co-op values and culture before your interview. This way, you can show how your own values align with theirs. It’ll help you stand out as someone who truly gets what they’re about!

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you shine during the interview when they ask about your people skills.

✨Tip Number 3

Be flexible with your availability. Since the role involves varied shifts, showing that you can adapt to different schedules will make you a more attractive candidate. Plus, it shows you’re ready to jump in wherever needed!

✨Tip Number 4

Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and you’ll be on your way to joining the Co-op team in no time!

We think you need these skills to ace Customer Team Member in Perranporth

Customer Service Skills
Problem-Solving Skills
Communication Skills
Teamwork
Flexibility
Attention to Detail
Relationship Building
Adaptability

Some tips for your application 🫡

Keep it Friendly: When filling out your application, remember to keep your tone friendly and approachable. We want to see your personality shine through, so don’t be afraid to show us how you’d connect with customers!

Highlight Your People Skills: Make sure to mention any experience you have in customer service or teamwork. We’re looking for those great people skills that will help you build positive relationships with both customers and colleagues.

Be Flexible: Since the role involves varied shifts, let us know about your flexibility in working different hours. It’s a big plus for us if you can adapt to early mornings, late evenings, or weekends!

Apply Through Our Website: Don’t forget, you can apply directly through our website using your mobile device! It’s super easy and you won’t need a CV, so why not give it a go?

How to prepare for a job interview at Co-op Group

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Team Member at Co-op entails. Familiarise yourself with their values, especially around customer service and community involvement. This will help you demonstrate your genuine care for customers during the interview.

✨Show Off Your People Skills

Since this role is all about building positive relationships, think of examples from your past experiences where you've successfully interacted with customers or colleagues. Be ready to share these stories to highlight your great people skills and how you can contribute to a friendly shopping experience.

✨Be Flexible and Open-Minded

The job requires flexibility with varied shifts, so be prepared to discuss your availability. Show that you're adaptable and willing to take on different roles within the store, including working in the bakery. This will demonstrate your positive approach to change and problem-solving.

✨Engage with the Community

Co-op values community involvement, so think about ways you've engaged with your local community in the past. Whether it's volunteering or participating in events, sharing these experiences can show your commitment to supporting the community, which is a key aspect of the role.

Customer Team Member in Perranporth
Co-op Group
Location: Perranporth
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