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- Tasks: Provide friendly service, restock shelves, and support your team in a dynamic store environment.
- Company: Join the Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 31 days holiday, 30% store discount, and a pension scheme with up to 10% employer contributions.
- Why this job: Make a real difference in your community while gaining valuable experience and skills.
- Qualifications: Great people skills and a genuine care for customer needs.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
The predicted salary is between 12 - 16 £ per hour.
Location: Palace Avenue, Paignton, TQ3 3EW
Pay: £12.60 per hour
Contract: 12 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (11pm store closing) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. You’ll provide great service on the tills and the shop floor, and perform a wide range of other tasks around the store like restocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do:
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone’s day better – supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community – get involved in all kinds of activities and events
What this job would suit:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
Recruitment process:
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in Paignton employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Paignton
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with the team during your interview, show that you understand what makes Co-op special. It’s all about community and fairness, so let’s highlight how you can contribute to that vibe.
✨Tip Number 2
Be ready to talk about your people skills! As a Customer Team Member, you’ll be interacting with customers and colleagues all day. Share examples of how you’ve made someone’s day better or solved a problem in the past.
✨Tip Number 3
Flexibility is key! Make sure to mention your availability for those varied shifts. The more open you are to working different hours, the better your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and get your application in – we can’t wait to see you join the team!
We think you need these skills to ace Customer Team Member in Paignton
Some tips for your application 🫡
Keep it Simple: When filling out your application, don’t overthink it! Just be yourself and answer the questions honestly. We want to get to know the real you, so let your personality shine through.
Show Your Customer Focus: Since this role is all about providing great service, make sure to highlight any experience you have in customer-facing roles. Share examples of how you've gone the extra mile for customers – we love that!
Be Flexible: We’re looking for team members who can work varied shifts, so mention your availability clearly. If you’re open to early mornings or late evenings, let us know – it shows you’re ready to jump in and help out!
Apply Through Our Website: Remember, you can apply directly through our website without needing a CV! It’s super easy and quick, so don’t hesitate to get your application in. We can’t wait to hear from you!
How to prepare for a job interview at Co-op Group
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. Understanding their commitment to community and customer service will help you align your answers with what they stand for.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past to demonstrate your people skills during the interview.
✨Be Ready for Shift Flexibility
Since the role involves varied shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to work early mornings, late evenings, and weekends, as this will show you're committed to meeting the store's needs.
✨Prepare Questions About Training and Development
Co-op offers full, paid training and opportunities for personal development. Think of questions you can ask about these aspects during your interview to show your eagerness to learn and grow within the company.
