At a Glance
- Tasks: Help families say goodbye with dignity and respect as part of our funeral service crew.
- Company: Join the Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy 30% off products, 23 days holiday, and a pension scheme with up to 10% employer contributions.
- Why this job: Make a meaningful impact in your community while receiving full training and support.
- Qualifications: Full UK manual driving licence and a compassionate approach to customer service.
- Other info: Flexible part-time hours with opportunities for career development and a supportive team.
The predicted salary is between 10 - 15 £ per hour.
£12.79 per hour plus benefits
Part time 15 hours per week - as part of this role, you will also be part of the on-call rota.
Workington, CA14 2PX
You can apply for this job on your mobile in a few simple steps - no CV required.
You will need a full manual UK driver’s licence for this job.
Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ depending on the role applied for.
Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying.
Help families say the perfect goodbye to loved ones as part of our funeral service crew. You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.
At the Co-op, you will be part of something meaningful. Join us today.
What you will do:
- Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
- Bear coffins on the day of the funeral and drive funeral vehicles.
- Maintain the cleanliness of equipment and facilities, including vehicles.
- Prepare coffins and engrave name plates.
- Prepare the deceased in our care for viewings and the funeral.
- Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
- Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.
This role would suit people who have:
- A full UK manual driving licence.
- The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
- Good IT skills, with the confidence to use a range of technology devices (e.g. computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
- The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
- Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.
Why Co-op?
At Co-op, we are owned by our members. And because we are owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services.
- 23 days holidays (pro rata, rising with service).
- A pension with up to 10% employer contributions.
- Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
- Access to virtual GP and free eye tests.
- Endless career development opportunities including apprenticeships.
- Friendly, supportive team and the knowledge that you make a huge difference to your community.
- Access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
Building an inclusive work environment:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
As part of your application you will need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.
Any offer of employment made will be conditional upon the completion of pre-employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.
Funeral Service Crew in Northumberland employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Crew in Northumberland
✨Tip Number 1
Get familiar with the role! Understand what being part of the Funeral Service Crew involves. This way, when you chat with us, you can show your genuine interest and readiness to help families during tough times.
✨Tip Number 2
Practice your empathy skills! Since this job requires a sensitive approach, think about how you would handle emotional situations. We want to see that you can react calmly and compassionately when it matters most.
✨Tip Number 3
Brush up on your tech skills! You’ll need to use various devices and applications, so being comfortable with technology will give you an edge. Show us you’re ready to learn and adapt!
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just follow the steps, and remember, we’re here to support you every step of the way. Let’s get you started on this meaningful journey!
We think you need these skills to ace Funeral Service Crew in Northumberland
Some tips for your application 🫡
Keep it Simple: When applying, remember that you don’t need a CV! Just follow the steps on our website and keep your application straightforward. We want to see your genuine interest in the role.
Show Your Empathy: This role is all about compassion and professionalism. Make sure to highlight any experiences or qualities that showcase your ability to handle sensitive situations with care. We value empathy!
Be Honest About Your Comfort Levels: Before you hit that apply button, think about how you feel about the responsibilities involved, especially the physical aspects and working with the deceased. It’s important for us to have team members who are comfortable with these duties.
Don’t Skip the Online Assessment: Once you’ve applied, you’ll need to complete an online assessment. It’s quick and gives us a better idea of your fit for the role. So, take your time and give it your best shot!
How to prepare for a job interview at Co-op Group
✨Understand the Role
Before your interview, take some time to really understand what being part of the Funeral Service Crew involves. Familiarise yourself with the responsibilities, especially the physical aspects and the need for empathy. This will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Show Your Empathy
This job requires a compassionate approach, so be prepared to discuss how you handle emotional situations. Think of examples from your past where you've shown empathy or supported someone in a difficult time. This will demonstrate that you have the right mindset for the role.
✨Highlight Your Skills
Make sure to mention any relevant skills you have, especially your IT skills and ability to learn new systems. If you have experience with manual handling or driving, bring that up too! Even if you don’t have direct experience in the funeral industry, showcasing transferable skills can set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the position and the company. You might want to ask about the training process, team dynamics, or how they support staff in emotionally challenging situations. It’s a great way to engage with the interviewer and leave a positive impression.