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- Tasks: Deliver friendly service, support customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused retailer with a commitment to inclusivity.
- Benefits: Enjoy 30% off products, flexible shifts, and full training.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible hours, career progression, and a supportive work environment.
Location: 71 Station Road, Swinton, S64 8PZ
Pay: £12.60 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
What you’ll do
- Friendly and thoughtful service – put customers first in everything you do: respond to queries, champion Co‑op products and Membership, and deliver a great shopping experience.
- Work together to make everyone’s day better – support your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal – keep shelves stocked and ensure prices, dates and temperatures are correct.
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community – get involved in all kinds of activities and events.
This job would suit people who have
- A genuine care for the needs of customers and members.
- Great people skills, with the ability to build positive relationships with customers and colleagues.
- A positive approach to change and problem‑solving.
- The flexibility to work a range of different shifts.
Why Co‑op?
- 30% discount on all Co‑op products in‑store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- The Stream money‑management app gives you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro‑rata for part‑time colleagues).
- Virtual healthcare services for you and your family, including GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle‑to‑work scheme.
Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
To apply, use your mobile device – no CV needed.
Customer Team Member in Mexborough employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Mexborough
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This way, you can show how your own values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your people skills! Think of examples where you've gone above and beyond for customers or colleagues. We want to see that genuine care for others shining through.
✨Tip Number 3
Be ready to discuss your flexibility with shifts. The more adaptable you are, the better! Show us you’re keen to jump in whenever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just be yourself and let your personality shine through.
We think you need these skills to ace Customer Team Member in Mexborough
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your genuine care for customers and your positive approach to problem-solving.
Highlight Your People Skills: Since this role is all about building relationships, make sure to mention any experiences where you've successfully interacted with customers or colleagues. We love seeing how you can make someone's day better!
Flexibility is Key: We’re looking for team members who can adapt to various shifts. In your application, emphasise your availability and willingness to work different hours, including weekends and late evenings.
Apply Through Our Website: Remember, applying is super easy! Just hop onto our website and fill out the application on your mobile device – no CV needed. We can’t wait to hear from you!
How to prepare for a job interview at Co-op Group
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Team Member, great people skills are essential. Prepare examples from your past experiences where you've successfully built relationships with customers or colleagues. Highlight how you’ve handled queries or resolved issues, as this will demonstrate your ability to put customers first.
✨Be Ready for Flexibility
Since the role involves varied shifts, be prepared to discuss your availability openly. Show that you’re flexible and willing to adapt to different working hours. This will reassure them that you can meet the demands of the job and contribute positively to the team.
✨Embrace Change and Problem-Solving
Co-op values a positive approach to change. Think of instances where you've adapted to new situations or solved problems effectively. Share these stories during your interview to illustrate your proactive mindset and readiness to support your colleagues and customers alike.
