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- Tasks: Deliver friendly service, support customers, and keep the store running smoothly.
- Company: Join the Co-op team in a vibrant and inclusive environment.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts with full training and career progression opportunities.
The predicted salary is between 12 - 16 £ per hour.
Location: Cliveden View Shifford Crescent, Maidenhead, SL6 7UA
Pay: £12.60 per hour
Contract: 21 hours per week + regular overtime, 3 month temporary contract, part time
Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery.
Full, paid training provided.
You can apply for this role using your mobile device (no CV needed!). You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm, or some other business-related needs.
We are looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
What you’ll do:
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
- Work together to make everyone’s day better - supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community - get involved in all kinds of activities and events.
This job would suit people who have:
- A genuine care for the needs of customers and members.
- Great people skills, with the ability to build positive relationships with customers and colleagues.
- A positive approach to change and problem solving.
- The flexibility to work a range of different shifts.
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- Stream - a money management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro rata for part time colleagues).
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle-to-work scheme.
Building an inclusive workplace:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in Maidenhead employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Maidenhead
✨Tip Number 1
Get to know the Co-op values and culture before your interview. We want to see that you genuinely care about customers and community, so think of examples from your past experiences that showcase this.
✨Tip Number 2
Practice your people skills! Since this role is all about friendly service, try role-playing with a friend or family member. Show us how you’d handle customer queries and create a positive shopping experience.
✨Tip Number 3
Be flexible and open-minded during the interview. We love candidates who can adapt to different shifts and changes, so share any experiences where you’ve successfully navigated change in the workplace.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just make sure to complete those online assessments as they’re part of the process. We can’t wait to see your application!
We think you need these skills to ace Customer Team Member in Maidenhead
Some tips for your application 🫡
Keep it Simple: When applying, remember that you don’t need a CV! Just fill out the application on our website using your mobile device. Keep your answers clear and straightforward – we want to see your personality shine through!
Show Your Customer Focus: In your application, highlight any experience you have in customer service. We love candidates who genuinely care about making customers' days better, so share examples of how you've done this in the past.
Be Flexible: Since the role involves varied shifts, mention your availability in your application. Let us know if you can work early mornings, late evenings, or weekends – it’ll show us you’re ready to jump in wherever needed!
Prepare for Assessments: Don’t forget, there are two online assessments as part of the application process. Take your time, read the questions carefully, and give it your best shot – we’re excited to see what you’ve got!
How to prepare for a job interview at Co-op Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Team Member at Co-op entails. Familiarise yourself with their values, the importance of customer service, and how to work in an in-store bakery. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role is all about friendly and thoughtful service, think of examples from your past experiences where you've successfully interacted with customers or colleagues. Be ready to discuss how you handle difficult situations and maintain a positive attitude.
✨Flexibility is Key
The job requires working varied shifts, so be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to different schedules, including early mornings and late evenings. This shows that you're committed to meeting the needs of the store.
✨Engage with the Community
Co-op values community involvement, so think about ways you've contributed to your local area or how you would support community activities as a team member. Sharing your ideas on how to engage with customers and enhance their shopping experience can set you apart.
