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- Tasks: Support case handlers with client communications and administrative tasks.
- Company: Join Co-op, a purpose-driven organisation focused on community strength.
- Benefits: Enjoy competitive salary, 28 days holiday, and discounts on Co-op products.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: Inclusive workplace with excellent career growth and wellbeing support.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Legal Administrator – Estate Planning
£24,570 plus excellent benefits including annual bonus, 28 days holiday (plus bank holidays), and discounts (Work Level 6C)
Full time, 37.5 hours, Monday-Friday
Bristol, BS32 4SD – office based
We\’re looking for enthusiastic Legal Assistants to join our Estate Planning Administration teams at Co-op Legal Services.
As a Legal Administrator, you\’ll support case handlers and the wider team with a variety of administrative tasks, and most importantly looking after our clients. You don\’t need any legal experience to be successful in this role however you\’ll gain great exposure to a variety of legal work. So, if you have the skills we\’re looking for, we can offer you the opportunity to grow and develop in an ethical legal business.
What you\\\’ll do
- Support the case handlers with a variety of client and third-party communications and administrative work
- Taking a number of inbound calls building positive relationships and dealing with any issues which may arise
- Work effectively from a task list, making sure that the task list is well maintained, scheduling follow-up tasks with both third parties and internal partners
- Complete a variety of ad-hoc requests to meet the needs of the team which may include talking with customers and or third parties on the telephone
- Answer email queries via a shared inbox
- Support the development and implementation of any system or process changes
This role would suit people who have
- Some previous administration experience
- Great communication skills with the confidence to speak to clients on the phone
- Excellent organisation skills with the ability to prioritise a varied workload
- A high level of attention to detail
Why Co-op?
At Co-op, we\\\’re owned by our members. And because we\\\’re owned by you, we can do right by you. So when you join us, you\\\’re not just taking a job, you\\\’re joining a movement. We\\\’re an organisation that puts people and communities first, and we\\\’re powered by purpose. We want this to be a place where you can thrive, so you\\\’ll also receive:
- Competitive salary
- Coaching, training, and support to help you develop
- A pension with up to 10% employer contributions
- Monthly incentive scheme
- 28 days holiday plus bank holidays (rising to 32 in line with service)
- 30% discount on Co-op own brand Food products and 10% discount on other products and services
- Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
- 24/7 colleague support service
- Stream – early access to a percentage of your pay as you earn it
A place you\\\’ll belong
We\\\’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We\\\’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any reasonable adjustments during the recruitment process, we\\\’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion
If you\\\’re successful in your application, we\\\’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.
As part of your application, you\\\’ll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you\\\’re a current Co-op colleague, this does not need to be completed.
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Legal Administrator employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Administrator
✨Tip Number 1
Get to know the company! Research Co-op's values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Legal Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Legal Administrator role. Highlight your previous administration experience and communication skills, as these are key for us in this position.
Show Off Your Organisation Skills: We love a well-organised application! Use bullet points to clearly outline your relevant experience and skills. This will help us see how you can manage a varied workload effectively.
Be Personable: Since you'll be dealing with clients and third parties, let your personality shine through. Use a friendly tone in your cover letter to show us that you’re confident in building positive relationships.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Co-op Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Legal Administrator in Estate Planning. Familiarise yourself with the tasks mentioned in the job description, like client communications and administrative work. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice your phone communication skills. You might want to role-play common scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Organise Your Thoughts
Prepare a list of your previous administrative experiences and how they relate to the job. Think about specific examples where you've successfully managed tasks or resolved issues. Being organised in your responses will reflect your ability to prioritise and manage a varied workload.
✨Show Your Attention to Detail
During the interview, highlight instances where your attention to detail made a difference in your previous roles. Whether it was catching an error in a document or ensuring all client communications were clear, showcasing this skill will align perfectly with what the company is looking for.
