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- Tasks: Lead your team to deliver excellent service and manage daily store operations.
- Company: Join Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy a 30% discount, flexible pay access, and generous holiday allowance.
- Why this job: Step into leadership and make a real difference in your community.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
- Other info: Full training provided with great career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: Bunny Lane Keyworth, Nottingham, NG12 5JT
Pay: £13.99 per hour
Contract: 24 hours per week + regular overtime, permanent contract, part time
Working pattern: 2pm-10pm, including weekends, to be discussed at interview
30% colleague member discount in store - see below for more benefits
You must be aged 18+ to authorise age-related sales
Join us as a Customer Team Leader and take the next step toward managing your own store.
What you’ll do
- Own the day-to-day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co-op through community engagement and membership growth
What you’ll bring
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Full training and career development resources
- 30% discount on Co-op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro-rata, including bank holidays)
Customer Team Leader in Keyworth employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Keyworth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Co-op's values and community initiatives. This will help you connect with the team and show that you're genuinely interested in being part of their movement.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was just in a casual setting. Being able to share these experiences will highlight your passion for people and leadership during the interview.
✨Tip Number 3
Be ready to discuss flexibility! Since the role involves working varied hours, prepare to talk about how you can adapt to different shifts and lead by example, especially during busy times like weekends.
✨Tip Number 4
Apply through our website! It’s super easy to complete the assessments on your mobile, and you won’t need a CV. This streamlined process makes it simple for us to get to know you better and see if you’re the right fit for the Customer Team Leader role.
We think you need these skills to ace Customer Team Leader in Keyworth
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for people and leadership.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any skills or experiences that relate to retail, merchandising, or team management. We love seeing how you can bring your unique background to the role!
Keep It Simple: Our application process is designed to be straightforward, so don’t overthink it! Just answer the questions honestly and clearly, and remember, no CV is needed.
Apply Through Our Website: For a smooth application experience, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to hear from you!
How to prepare for a job interview at Co-op Group
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community engagement and how they operate as a member-owned organisation. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Think of examples from your past experiences where you've successfully led a group or helped someone improve. Be ready to discuss these situations during the interview to demonstrate your leadership potential.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations on the shop floor. For instance, how would you deal with a difficult customer or manage a busy shift? Practising your responses to these scenarios can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
