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- Tasks: Lead a team to deliver great service and manage daily store operations.
- Company: Join Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy a competitive pay, 30% discount, flexible hours, and career development.
- Why this job: Be part of a movement that prioritises people and communities.
- Qualifications: Passion for leadership and a willingness to learn; experience not essential.
- Other info: Diverse and inclusive workplace with excellent support and growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: Linburn Road, Dunfermline, KY11 4UH.
Pay: £13.99 per hour.
Contract: 20 hours per week + regular overtime, permanent contract, part time.
Working pattern: varied shifts including early mornings (5:30am store opening), afternoons, late evenings (10pm store closing) and alternating weekends, to be discussed at interview.
30% colleague member discount in store.
You must be aged 18+ to authorise age-related sales.
What you'll do (Responsibilities)
- Own the day-to-day running of the store by leading the team on your shift.
- Motivate, coach, and support your team to deliver great service and efficient operations.
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy, and HR processes.
- Champion Co-op through community engagement and membership growth.
What you'll bring (Qualifications)
- Passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising, or team management (experience not essential).
Why Co-op?
At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. When you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
- Full training and career development resources.
- 30% discount on Co-op products in store.
- Flexible access to your pay as you earn it.
- Up to 10% pension contributions.
- 36 days of holiday (pro-rata, including bank holidays).
- 24/7 access to GP appointments, and colleague support programme.
- Market-leading policies to help you through life's big moments.
A place you'll belong. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
Recruitment process and notes
As part of the application process for this job, you'll need to complete two online assessments. It will take 15–20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Leader in Inverkeithing employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Inverkeithing
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of their community-focused mission.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was just in a casual setting. This will help you shine when discussing your passion for people during the interview.
✨Tip Number 3
Be ready to discuss how you can contribute to store performance. Brush up on retail basics and think about how you can support merchandising and stock accuracy. Showing that you understand these aspects will impress the hiring team.
✨Tip Number 4
Apply through our website for a smooth process! You won't need a CV, just complete the assessments on your mobile. It's quick and easy, so why not get started today?
We think you need these skills to ace Customer Team Leader in Inverkeithing
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for people and leadership.
Read the Job Description: Make sure you understand what we're looking for in a Customer Team Leader. Tailor your answers to highlight how your skills and experiences align with the responsibilities and qualifications mentioned.
Keep It Simple: No need for a fancy CV here! Just focus on completing our assessments clearly and concisely. We’re more interested in your potential than your past paperwork.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and you’ll get all the info you need about the role and our values!
How to prepare for a job interview at Co-op Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Team Leader. Familiarise yourself with how to motivate and support a team, as well as the importance of community engagement. This will help you demonstrate your passion for leadership during the conversation.
✨Showcase Your People Skills
Since this role is all about people, be ready to share examples of how you've successfully led or supported a team in the past. Even if you don't have direct experience, think about times when you've motivated friends or classmates. Highlighting your ability to connect with others will resonate well.
✨Prepare for Shift Flexibility Questions
Given the varied shifts, be prepared to discuss your availability and flexibility. Think about how you can manage early mornings and late evenings, and be honest about your preferences. Showing that you're adaptable will impress the interviewers.
✨Engage with Co-op's Values
Co-op prides itself on community and inclusivity. Research their values and think about how they align with your own. Be ready to discuss how you can contribute to their mission of putting people first, which will show that you're not just looking for a job, but a place where you can truly belong.
