Customer Care Associate — Flexible Shifts & Training in Glasgow
Customer Care Associate — Flexible Shifts & Training

Customer Care Associate — Flexible Shifts & Training in Glasgow

Glasgow Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and support store operations while ensuring a safe environment.
  • Company: Well-known retail group in Glasgow with a strong community focus.
  • Benefits: Earn £12.60 per hour, enjoy flexible shifts, discounts, and a pension scheme.
  • Why this job: Join a dynamic team and make a difference in customer experiences.
  • Qualifications: Excellent people skills and a genuine care for customer needs.
  • Other info: Full training provided and opportunities to participate in community events.

The predicted salary is between 12 - 16 £ per hour.

A well-known retail group in Glasgow seeks a Customer Team Member to deliver exceptional service and support store operations.

Responsibilities include:

  • Assisting customers
  • Ensuring store safety
  • Participating in community events

The ideal candidate will demonstrate excellent people skills and a genuine care for customer needs.

This part-time position offers pay of £12.60 per hour with flexible shifts, full training, and various employee benefits including discounts and a pension scheme.

Customer Care Associate — Flexible Shifts & Training in Glasgow employer: Co-op Group

Join a renowned retail group in Glasgow, where we prioritise exceptional customer service and community engagement. Our flexible shifts and comprehensive training ensure that you can grow your skills while enjoying a supportive work culture that values employee well-being through competitive pay, discounts, and a pension scheme.
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Contact Detail:

Co-op Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care Associate — Flexible Shifts & Training in Glasgow

Tip Number 1

Make sure to showcase your people skills during interviews. We all know that being a Customer Care Associate is all about connecting with customers, so share examples of how you've gone above and beyond to help someone in the past.

Tip Number 2

Research the retail group before your interview. Knowing their values and community involvement can help us tailor our answers and show that we genuinely care about being part of their team.

Tip Number 3

Practice common interview questions with a friend or in front of a mirror. We want to sound confident and prepared, especially when discussing how we can contribute to store operations and customer satisfaction.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we can keep track of your progress easily. Plus, it shows you're serious about joining the team!

We think you need these skills to ace Customer Care Associate — Flexible Shifts & Training in Glasgow

Customer Service Skills
Communication Skills
People Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Adaptability
Community Engagement

Some tips for your application 🫡

Show Your People Skills: When writing your application, make sure to highlight your excellent people skills. We want to see how you connect with customers and show genuine care for their needs, so share any relevant experiences that showcase this.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Care Associate role. Mention specific responsibilities from the job description and how your skills align with them.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key!

Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!

How to prepare for a job interview at Co-op Group

Know the Company

Before your interview, take some time to research the retail group. Understand their values, mission, and what makes them stand out in Glasgow. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

Showcase Your People Skills

As a Customer Care Associate, your ability to connect with customers is key. Prepare examples from your past experiences where you've successfully assisted customers or resolved issues. This will demonstrate your genuine care for customer needs and highlight your excellent people skills.

Be Ready for Scenario Questions

Expect to be asked how you would handle specific situations, like a difficult customer or a busy store environment. Think through potential scenarios beforehand and practice your responses. This will help you feel more confident and articulate during the interview.

Ask Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the training process, community events, or how the company supports its employees. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Customer Care Associate — Flexible Shifts & Training in Glasgow
Co-op Group
Location: Glasgow
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  • Customer Care Associate — Flexible Shifts & Training in Glasgow

    Glasgow
    Full-Time
    12 - 16 £ / hour (est.)
  • C

    Co-op Group

    50-100
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