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- Tasks: Support families during difficult times by providing compassionate funeral services.
- Company: Join a caring team at Co-op, making a difference in your community.
- Benefits: Enjoy 30% off Co-op products, 23 days holiday, and career development opportunities.
- Why this job: Be part of a supportive team that values empathy and community service.
- Qualifications: Full UK driving licence and ability to handle physical tasks required.
- Other info: Diverse and inclusive workplace with flexible support for all applicants.
Funeral Service Crew – 6 Month Fixed Term Contract
Pay: £12.79 per hour plus benefits.
Part time, 18.75 hours per week, Monday – Friday 8 am – 8 pm; part of the on‑call rota.
Location: Welwyn Garden City, AL7 4ST.
Travel: You need a full manual UK driver’s licence.
What you’ll do
- Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
- Bear coffins on the day of the funeral and drive funeral vehicles.
- Maintain the cleanliness of equipment and facilities, including vehicles.
- Prepare coffins and engrave name plates.
- Prepare the deceased in our care for viewings and the funeral.
- Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
- Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.
What we’re looking for
- A full UK manual driving licence.
- The ability to perform the physical aspects of the role (e.g. manual lifting) – training and equipment will be provided.
- Good IT skills and confidence to use a range of technology devices (computers, tablets, smartphones, printers and scanners) and to learn new applications.
- The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
- Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.
Benefits
- 30 % off Co‑op branded products and 10 % off other brands in our stores, plus discounts on other Co‑op products and services.
- 23 days holiday (pro‑rated, rising with service).
- Pension with up to 10 % employer contributions.
- Employee Assistance Programme – confidential advice and support 24 h a day.
- Access to virtual GP and free eye tests.
- Endless career development opportunities including apprenticeships.
- Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.
Our commitment to diversity and inclusion
We are actively building diverse teams and welcome applications from everyone. Applicants with disabilities will be offered reasonable adjustments and interview opportunities under the Disability Confident scheme.
Application process
Complete an online assessment (≈20 min). If successful, background checks – DBS, adverse media, occupational health questionnaire – will be performed. Any offer of employment is conditional on completion of pre‑employment checks. The vacancy may be removed before the scheduled closing date.
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Funeral Service Crew - 6 Month Fixed Term Contract employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Crew - 6 Month Fixed Term Contract
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Co-op and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your skills and experiences align with the role of Funeral Service Crew. We want you to feel confident and ready to showcase your empathy and attention to detail!
✨Tip Number 3
Dress appropriately for the interview. While it’s important to be comfortable, remember that this is a professional setting. A smart appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Funeral Service Crew - 6 Month Fixed Term Contract
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Show Empathy: Given the nature of the role, it’s important to convey your ability to handle sensitive situations with care. Share examples of how you've demonstrated empathy in past experiences, as this is key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Co-op Group
✨Understand the Role
Make sure you fully grasp what the Funeral Service Crew position entails. Familiarise yourself with the responsibilities, such as collecting the deceased and maintaining equipment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Compassion
This job requires a sensitive approach, so be prepared to discuss how you would handle emotional situations. Think of examples from your past where you've demonstrated empathy, whether in a professional or personal context. It’s all about showing that you can remain calm and supportive during tough times.
✨Highlight Your Physical Capability
Since the role involves manual lifting and carrying, be ready to talk about your physical fitness and any relevant experience. If you've worked in similar roles before, share those experiences. If not, mention any activities that demonstrate your ability to handle physical tasks safely.
✨Prepare for IT Questions
You'll need good IT skills for this position, so brush up on your tech knowledge. Be ready to discuss your experience with computers, tablets, and any specific applications mentioned in the job description. Showing that you’re comfortable with technology will give you an edge.
