At a Glance
- Tasks: Lead a team to deliver great service and manage daily store operations.
- Company: Join Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy 30% discount, flexible pay access, and up to 36 days holiday.
- Why this job: Be part of a movement that prioritises people and communities.
- Qualifications: Passion for leadership and willingness to learn; experience not essential.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: 229 Derbyshire Lane Woodseats, Sheffield, S8 8SD
Pay: £13.99 per hour
Contract: 24 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview
30% colleague member discount in store
You must be aged 18+ to authorise age-related sales.
What you’ll do:
- Own the day-to-day running of the store by leading the team on your shift.
- Motivate, coach, and support your team to deliver great service and efficient operations.
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy, and HR processes.
- Champion Co-op through community engagement and membership growth.
What you’ll bring:
- Passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising, or team management (experience not essential).
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Full training and career development resources.
- 30% discount on Co-op products in store.
- Flexible access to your pay as you earn it.
- Up to 10% pension contributions.
- 36 days of holiday (pro-rata, including bank holidays).
- 24/7 access to GP appointments, and colleague support programme.
- Market-leading policies to help you through life's big moments.
Join us:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments. It will take 15–20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Leader in Dronfield employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Dronfield
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This way, you can show how your passion for people and leadership aligns with what they stand for. It’s all about connecting with their mission!
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was in a casual setting. Being able to share these stories will help you shine during the interview.
✨Tip Number 3
Be ready to discuss flexibility. Since the role involves varied shifts, showing that you can adapt and lead by example during busy times will make you stand out. Flexibility is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just complete the assessments on your mobile, and you’re good to go. Let’s get you that job!
We think you need these skills to ace Customer Team Leader in Dronfield
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for people and leadership.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any skills or experiences that relate to retail, merchandising, or team management. We love seeing how you can bring your unique background to the role!
Take Your Time with Assessments: The online assessments are a chance for us to get to know you better. Make sure you take your time and answer thoughtfully – it’s not a race!
Apply Through Our Website: We’ve made it super easy to apply directly from your mobile! Just head over to our website, complete the assessments, and you’re good to go. We can’t wait to hear from you!
How to prepare for a job interview at Co-op Group
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community engagement and how they prioritise people. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Show Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Think of examples from your past experiences where you've successfully led a group or helped someone improve. Be ready to share these stories during the interview to demonstrate your leadership potential.
✨Be Ready for Flexibility Questions
Since the role involves varied shifts, be prepared to discuss your availability and flexibility. Highlight your willingness to work early mornings, late evenings, and weekends. This shows that you're committed and ready to meet the demands of the job.
✨Engage with the Interviewer
Interviews are a two-way street! Prepare some questions about the team dynamics, store operations, or community initiatives. This not only shows your interest but also helps you gauge if the role is the right fit for you. Plus, it makes for a more engaging conversation!