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- Tasks: Deliver friendly service, support customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused retailer with a commitment to inclusivity.
- Benefits: Enjoy discounts, a pension scheme, virtual healthcare, and 31 days of holiday.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a genuine care for customer needs.
- Other info: Flexible shifts, full training provided, and opportunities for career growth.
The predicted salary is between 10 - 15 £ per hour.
Location: 16 LYNN ROAD, SNETTISHAM, PE31 7PT
Pay: £12.60 per hour
Contract: 16 hours per week + regular overtime, 6 month seasonal temporary contract, part time
Working pattern: varied shifts on Friday and Saturday, and additional evening shifts through the week, to be discussed at interview. Role will include working in our in-store bakery.
Full, paid training provided.
What you’ll do:
- Deliver friendly and thoughtful service to all customers, championing Co‑op products and Membership.
- Support colleagues to solve problems for customers and members, working together to make everyone’s day better.
- Keep the store safe and legal – ensure shelves are stocked and prices, dates and temperatures are correct.
- Help introduce new products and services – share experiences with colleagues so everyone learns together.
- Support your local community – get involved in all kinds of activities and events.
We’re looking for:
- A genuine care for the needs of customers and members.
- Great people skills, with the ability to build positive relationships with customers and colleagues.
- A positive approach to change and problem solving.
- The flexibility to work a range of different shifts.
Why Co‑op?
- 30% discount on all Co‑op products in store plus 10% discount on all other brands.
- A pension scheme with up to 10% employer contributions.
- Stream – a money management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro rata for part time colleagues).
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle‑to‑work scheme.
Building an inclusive workplace:
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Legal and equal opportunity statement:
Co‑op is an equal opportunity employer. We do not discriminate against any employee or job applicant because of age, race, color, religion, gender, national origin, sexual orientation, disability, marital status, veteran status, or any other protected class.
Customer Team Member in Dersingham employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Dersingham
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This way, you can show how your own values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your people skills! Since this role is all about delivering friendly service, think of examples where you've gone above and beyond for customers or colleagues. Share those stories during your chat!
✨Tip Number 3
Be flexible and open-minded about shifts. The more adaptable you are, the better your chances of landing the job. Plus, it shows you're ready to jump in and help out wherever needed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role there!
We think you need these skills to ace Customer Team Member in Dersingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the Customer Team Member role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to build positive relationships and solve problems.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Co-op Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Team Member involves. Familiarise yourself with the responsibilities like delivering friendly service and supporting colleagues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about building positive relationships, think of examples from your past experiences where you've successfully interacted with customers or worked as part of a team. Be ready to share these stories during the interview to demonstrate your great people skills.
✨Embrace Flexibility
The job requires flexibility with shifts, so be prepared to discuss your availability openly. Highlight your willingness to adapt to different working hours, especially on weekends and evenings, as this shows you're committed to meeting the needs of the store.
✨Engage with Co-op Values
Familiarise yourself with Co-op's values and community involvement. During the interview, express your enthusiasm for supporting local activities and how you can contribute to making everyone's day better. This will resonate well with the interviewers and show that you align with their mission.
