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- Tasks: Lead a team in a fast-paced Co-op store and support daily operations.
- Company: Join the Co-op, a community-focused retailer with a strong local presence.
- Benefits: Enjoy competitive pay, flexible hours, and a generous discount on products.
- Why this job: Make a real impact in your community while developing leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: 2 Churchill High Main Street, Dalmellington, KA6 7QN
Pay: £13.99 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
You must be aged 18+ to authorise age-related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you will lead a small team in a fast-paced Co‑op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you will play a key role in making life easier for our customers.
Why this job matters
You will keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You will be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you will be a champion for Co‑op membership, helping to drive the growth of our unique business.
What you will do
- Own the day-to-day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co‑op through community engagement and membership growth
What you will bring
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co‑op?
- Full training and career development resources
- 30% discount on Co‑op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro-rata, including)
Customer Team Leader in Dalmellington employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Dalmellington
✨Tip Number 1
Get to know the Co-op culture! Before your interview, spend some time in the store. Chat with staff and customers to understand what makes the Co-op tick. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've motivated a team or solved a problem. Be ready to share these stories in your interview to demonstrate your passion for people and leadership.
✨Tip Number 3
Be flexible and open-minded! The role involves varied shifts, so show that you're adaptable. During the interview, express your willingness to work different hours and tackle various tasks, from managing the team to working on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join the Co-op family. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Customer Team Leader in Dalmellington
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for leading a team and serving the community. Share examples of how you've motivated others or made a positive impact in previous roles. We love to see that passion shine through!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Customer Team Leader role. We want to know why you’re the perfect fit for our Co-op family, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Co-op Group
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with the Co-op's values and mission. Understanding what drives the company will help you align your answers with their ethos, showing that you're not just looking for any job, but that you genuinely want to be part of their community-focused team.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Think of specific examples from your past experiences where you've successfully led a group or resolved conflicts. Be ready to discuss how you can inspire others and maintain a positive atmosphere in the store.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing stock discrepancies. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure. This will demonstrate your readiness for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about team dynamics, community engagement initiatives, or opportunities for career development. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
