Customer Team Member - Home Delivery Driver
Customer Team Member - Home Delivery Driver

Customer Team Member - Home Delivery Driver

Full-Time No home office possible
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At a Glance

  • Tasks: Deliver shopping to customers' homes and assist in-store when not on the road.
  • Company: Join Co-op, a company dedicated to fairness and community support.
  • Benefits: Enjoy 31 days holiday, 30% store discount, and a pension with up to 10% contribution.
  • Why this job: Be part of a friendly team making a real difference in your community.
  • Qualifications: Full UK driving licence for at least 3 years and great people skills.
  • Other info: Flexible shifts, full training provided, and opportunities for personal development.

Overview

Customer Team Member – Home Delivery Driver

Location: Woodpark Road, Portree, IV51 9HQ

Pay: £12.60 per hour

Contract: 39 hours per week + regular overtime, permanent, full time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training provided

You can apply for this role using your mobile device (no CV needed!)

This role involves delivering shopping to customers\\\’ homes, so you\\\’ll need a full UK driving licence and to have been driving for at least 3 years.

We\\\’re looking for Home Delivery Drivers to join our team at Co-op.

When you join Co-op, you\\\’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Home Delivery Driver, you\\\’ll be part of a friendly team that\\\’s dedicated to helping our customers. We\\\’ll look to you to make sure customers\\\’ orders are handled with care and help out in the store when you\\\’re not on the road.

At Co-op, we do things a different way. For over 175 years we\\\’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You\\\’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

Responsibilities

  • Pick and pack our customers\\\’ orders, then deliver them to their doorsteps, representing Co-op out on the road as a safe and considerate driver
  • Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it\\\’s in good working order
  • Lend a hand in the store when you\\\’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
  • Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
  • Get involved in all kinds of activities and events to support your local community

What you\\\’ll need

  • A full UK driving license held for at least 3 years and with no more than 6 points
  • Genuine concern for the needs of customers and colleagues
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts

Benefits

  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands
  • A pension scheme with up to 10% employer contributions
  • Wagestream- a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme

Inclusion & Diversity

Building an inclusive workplace

We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\\\’re also part of the Disability Confident scheme, meaning we\\\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We\\\’ll ask whether you\\\’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we\\\’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application process for this job, you\\\’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

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Customer Team Member - Home Delivery Driver employer: Co-op Group

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Home Delivery Drivers in Portree. With competitive pay, generous benefits including 31 days of holiday, a robust pension scheme, and access to virtual healthcare services, we prioritise the wellbeing and development of our team members. Join us to be part of a community-focused organisation that values your contributions and provides opportunities for personal and professional growth.
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Contact Detail:

Co-op Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member - Home Delivery Driver

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Co-op's values and community initiatives. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice makes perfect! Think about common interview questions for delivery roles and rehearse your answers. Focus on your driving experience and how you handle customer interactions, as these are key for the Home Delivery Driver position.

✨Tip Number 3

Be yourself! During the interview, let your personality shine through. Co-op values great people skills, so don’t be afraid to share your experiences and how you’ve built positive relationships in past roles.

✨Tip Number 4

Apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to highlight your driving experience and customer service skills. We’re excited to see your application!

We think you need these skills to ace Customer Team Member - Home Delivery Driver

Full UK Driving Licence
Customer Service Skills
People Skills
Problem-Solving Skills
Flexibility
Attention to Detail
Time Management
Teamwork
Communication Skills
Adaptability

Some tips for your application 🫡

Keep it Simple: When applying, remember that you don’t need a CV! Just focus on filling out the application form clearly and concisely. We want to see your personality shine through!

Show Your Driving Skills: Since this role is all about being a safe and considerate driver, make sure to highlight your driving experience. Let us know about your full UK driving licence and any relevant driving history!

Be Customer-Focused: We’re all about helping our customers, so share any experiences you have in customer service. Whether it’s a past job or just helping out friends and family, we want to hear how you connect with people!

Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s quick and easy, and we can’t wait to see your application come through!

How to prepare for a job interview at Co-op Group

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Home Delivery Driver at Co-op entails. Familiarise yourself with the responsibilities like picking and packing orders, ensuring vehicle safety, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your People Skills

As a Home Delivery Driver, you'll be interacting with customers regularly. Be prepared to share examples of how you've built positive relationships in previous roles. Highlight your ability to handle customer queries and solve problems on the spot, as this is key to succeeding in the position.

✨Flexibility is Key

The job involves varied shifts, so be ready to discuss your availability. Emphasise your willingness to work early mornings, late evenings, and weekends. This shows that you're adaptable and ready to meet the needs of the business, which is something Co-op values highly.

✨Prepare for the Assessments

Don't forget about the online assessments you'll need to complete as part of the application process. Set aside some time to focus on these tests, as they are an important part of your evaluation. Practising similar assessments can help you feel more comfortable and confident when the time comes.

Customer Team Member - Home Delivery Driver
Co-op Group

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