Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide friendly service, support customers, and keep the store running smoothly.
- Company: Join the Co-operative Food team, a community-focused retailer.
- Benefits: Enjoy 30% discount, 31 days holiday, and a pension scheme with up to 10% employer contributions.
- Why this job: Be part of a supportive team making a real difference in your community.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
Overview
Customer Team Member
Location: 27 – 29 The Square Hessle, Hull, HU13 0AE
Pay: £12.60 per hour
Contract: 12 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
We\’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you\’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you\’ll be part of a friendly team that\’s dedicated to helping our customers. We\’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we\’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You\’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you\’ll do
- Friendly and thoughtful service – you\’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone\’s day better – supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- RotaS shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We\’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We\’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we\’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion
As part of the application process for this job, you\’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
#J-18808-Ljbffr
Customer Team Member employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with the hiring team, show them you understand what makes Co-op special. Talk about how you can contribute to their mission of making things fairer for members and communities.
✨Tip Number 2
Be ready to showcase your people skills! As a Customer Team Member, you’ll be interacting with customers all day. Share examples of how you’ve provided great service in the past or solved problems for others.
✨Tip Number 3
Flexibility is key! Make sure to highlight your ability to work varied shifts. The more adaptable you are, the better your chances of landing that role. Let them know you’re up for early mornings and late evenings!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and show us why you’d be a fantastic fit for the Co-op team!
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with customers and being part of our Co-op family.
Highlight Your People Skills: As a Customer Team Member, great people skills are key. Make sure to mention any experience you have in customer service or teamwork. We love hearing about how you've made someone's day better!
Flexibility is Key: Since the role involves varied shifts, it’s important to show that you’re flexible. Mention your availability clearly in your application, and let us know if you’re open to working different hours, including weekends.
Apply Through Our Website: Remember, applying is super easy! Just head over to our website and fill out the application on your mobile device. No CV needed, just a few minutes of your time and you could be on your way to joining our team!
How to prepare for a job interview at Co-op Group
✨Know the Co-op Values
Before your interview, take some time to understand the Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your commitment to these principles during your conversation.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will show that you have the great people skills they're looking for.
✨Be Ready for Shift Flexibility
The role requires working varied shifts, including early mornings and late evenings. Be prepared to discuss your availability and express your willingness to adapt to different schedules. This shows you're committed and ready to meet their needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or community involvement. This not only shows your interest in the role but also helps you gauge if the Co-op is the right fit for you.
