Customer Team Member

Customer Team Member

Bridport Full-Time No home office possible
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At a Glance

  • Tasks: Provide friendly service, support customers, and keep the store running smoothly.
  • Company: Join the Co-operative Food team in Bridport, a community-focused retailer.
  • Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% contributions.
  • Why this job: Be part of a supportive team making a real difference in your community.
  • Qualifications: Great people skills and a positive attitude towards change.
  • Other info: Flexible shifts, full training provided, and opportunities for personal development.

Overview

Customer Team Member – Location: The Co-operative Food, Sea Road North, Bridport, DT6 4RR. Pay: £12.60 per hour. Contract: 12 hours per week + regular overtime, permanent, part-time. Working pattern: varied shifts including early mornings (from 5am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. Full, paid training provided. You can apply for this role using your mobile device (no CV needed!). You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.

We\\\’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you\\\’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you\\\’ll be part of a friendly team that\\\’s dedicated to helping our customers. We\\\’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we\\\’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You\\\’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

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Customer Team Member employer: Co-op Group

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Customer Team Members in Bridport. With benefits like 31 days of holiday, a generous pension scheme, and access to virtual healthcare services, we prioritise the wellbeing and development of our colleagues. Join us to be part of a friendly team dedicated to making a positive impact in our community while enjoying flexible working hours and opportunities for personal growth.
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Contact Detail:

Co-op Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member

✨Tip Number 1

Get to know the Co-op values! When you’re chatting with the team during your interview, show that you understand what makes Co-op special. It’s all about community and fairness, so sprinkle in some examples of how you’ve contributed to your own community.

✨Tip Number 2

Practice your people skills! As a Customer Team Member, you’ll be interacting with customers all day. Try role-playing with a friend or family member to get comfortable with common customer scenarios. The more relaxed you are, the better you’ll come across!

✨Tip Number 3

Be flexible and open-minded! The job requires working varied shifts, so during your interview, highlight your willingness to adapt. Share any past experiences where you’ve successfully handled changes or challenges at work.

✨Tip Number 4

Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to showcase your personality. We want to see the real you!

We think you need these skills to ace Customer Team Member

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Flexibility
Attention to Detail
Positive Attitude
Relationship Building
Adaptability
Time Management

Some tips for your application 🫡

Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping customers.

Highlight Your Skills: Make sure to mention any relevant experience or skills that relate to customer service. Whether it’s your ability to solve problems or your knack for building relationships, we want to know what makes you a great fit for our team!

Keep It Simple: Since you can apply using your mobile device and no CV is needed, keep your answers clear and concise. Focus on the key points that showcase why you’d be an awesome Customer Team Member at Co-op.

Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!

How to prepare for a job interview at Co-op Group

✨Know the Co-op Values

Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles during the conversation.

✨Showcase Your People Skills

As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will show that you have the great people skills they're looking for.

✨Be Ready for Shift Flexibility

The role requires working varied shifts, including early mornings and late evenings. Be prepared to discuss your availability and express your willingness to adapt to different schedules. This shows you're committed and ready to meet their needs.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or community involvement initiatives. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.

Customer Team Member
Co-op Group
Location: Bridport
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