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- Tasks: Lead a team and ensure exceptional customer service in a busy retail environment.
- Company: Join a national retail cooperative with a strong community focus.
- Benefits: Enjoy competitive pay, flexible hours, and comprehensive training resources.
- Why this job: Make a real difference in customer experience while developing your leadership skills.
- Qualifications: Passion for leadership and customer service, with flexibility in working hours.
- Other info: Great opportunity for personal growth in a supportive team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
A national retail cooperative in Castle Donington is seeking a Customer Team Leader to oversee daily store operations. You will lead a small team, provide hands-on support, and ensure exceptional service in a fast-paced environment.
A strong passion for leadership and customer service is crucial, along with flexibility in working hours that may include early mornings and late evenings.
Full training and development resources are provided, alongside competitive pay and benefits.
Customer Team Leader: Store Ops & Community Champion employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader: Store Ops & Community Champion
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the national retail cooperative. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or provided exceptional customer service. We want you to be ready to share these experiences during your interview to demonstrate your passion for leadership and customer care.
✨Tip Number 3
Be flexible and open-minded! Since the role requires working various hours, show that you're adaptable. Mention your willingness to take on early mornings or late evenings, as this can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we provide all the training and development resources you need to succeed, so don’t miss out on this opportunity!
We think you need these skills to ace Customer Team Leader: Store Ops & Community Champion
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience. We want to see how you've motivated and supported a team in the past, so share specific examples that showcase your ability to lead effectively.
Emphasise Customer Service Passion: Since this role is all about exceptional service, let us know why you’re passionate about customer service. Share stories or experiences that demonstrate your commitment to providing top-notch service, especially in a fast-paced environment.
Be Flexible with Your Availability: Mention your flexibility regarding working hours in your application. We appreciate candidates who can adapt to early mornings and late evenings, so don’t hesitate to let us know your availability upfront.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Co-op Group
✨Know Your Store Ops
Familiarise yourself with the daily operations of a retail store. Understand the key responsibilities of a Customer Team Leader, such as team management and customer service excellence. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight your ability to motivate others and ensure exceptional service, as this is crucial for the role.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work varied hours, including early mornings and late evenings. This shows that you understand the demands of the role and are committed to meeting them.
✨Engage with the Community
Research the local community and think about how you can contribute as a Community Champion. Bring ideas to the interview on how to enhance customer engagement and build relationships within the community.
