At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a vibrant retail environment.
- Company: Join a leading retail organisation known for its commitment to excellence.
- Benefits: Enjoy competitive pay, 36 days holiday, and training for career growth.
- Why this job: Make a real difference in customer experience while developing your leadership skills.
- Qualifications: Strong leadership and organisational skills with a passion for customer care.
- Other info: Flexible shifts and opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail organization in Port Ellen is looking for a Customer Team Leader to provide excellent service and manage a varied team. This role requires strong leadership and organizational skills to ensure safety and operational efficiency in the store. The ideal candidate will have a genuine commitment to customer care and flexibility in working varied shifts.
Significant benefits include:
- Competitive pay rate
- 36 days holiday
- Training opportunities for career progression
Customer Team Leader: Lead Store & Team Growth employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader: Lead Store & Team Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Customer Team Leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We should also think of examples from our past experiences that showcase our commitment to customer care and team growth.
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look the part when we walk into that interview. A smart outfit shows we’re serious about the role and respect the company’s values.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that can set us apart from other candidates. Let’s express our appreciation for the opportunity and reiterate our enthusiasm for the Customer Team Leader position!
We think you need these skills to ace Customer Team Leader: Lead Store & Team Growth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience. We want to see how you've successfully managed teams and ensured operational efficiency in your past roles.
Emphasise Customer Care: Since this role is all about providing excellent service, don’t forget to showcase your commitment to customer care. Share specific examples of how you've gone above and beyond for customers in the past.
Be Flexible with Your Availability: Flexibility is key in this role, so mention your willingness to work varied shifts. We appreciate candidates who can adapt to the needs of the team and store operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Co-op Group
✨Know the Company Inside Out
Before your interview, take some time to research the retail organisation. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team and ensured operational efficiency.
✨Emphasise Customer Care Commitment
Since this role revolves around providing excellent service, be ready to discuss your approach to customer care. Share specific instances where you went above and beyond for customers, and how you handle difficult situations to ensure customer satisfaction.
✨Flexibility is Key
The job requires flexibility with varied shifts, so be prepared to discuss your availability. Show that you're adaptable and willing to work different hours as needed. This will demonstrate your commitment to the role and the team.