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- Tasks: Lead a team and ensure top-notch customer service in a busy retail environment.
- Company: Join a national retail cooperative with a strong community focus.
- Benefits: Enjoy competitive pay, flexible hours, and comprehensive training resources.
- Why this job: Make a difference by leading a team and enhancing customer experiences.
- Qualifications: Passion for leadership and a commitment to excellent customer service.
- Other info: Great opportunity for personal growth in a dynamic retail setting.
The predicted salary is between 28800 - 43200 £ per year.
A national retail cooperative in Castle Donington is seeking a Customer Team Leader to oversee day-to-day store operations while leading a small team. This role involves hands-on work, motivating staff, and ensuring exceptional service in a fast-paced environment. Flexibility in working hours, including early mornings and late evenings, is essential. Applicants should have a passion for leadership and customer service. Full training and development resources are provided, alongside competitive pay and benefits.
Responsibilities
- Oversee day-to-day store operations
- Lead and motivate a small team
- Provide hands-on support and ensure exceptional customer service in a fast-paced environment
- Adapt to flexible working hours (early mornings and late evenings)
Qualifications
- Passion for leadership and customer service
- Willingness to participate in training and development
Customer Team Leader — Lead Store Ops & Community employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader — Lead Store Ops & Community
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or provided exceptional customer service. We want to hear about your hands-on experiences, so be ready to share those during your chat.
✨Tip Number 3
Be flexible and open-minded during the interview. Since the role requires adapting to various working hours, showing that you're willing to embrace this will make you stand out. Plus, it shows you're ready for the fast-paced environment!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Team Leader — Lead Store Ops & Community
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for leadership and customer service shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail and team leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Co-op Group
✨Show Your Leadership Passion
Make sure to express your enthusiasm for leadership during the interview. Share specific examples of how you've motivated a team in the past, and highlight any relevant experiences that showcase your ability to lead effectively.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to exceptional customer service. Think of scenarios where you went above and beyond for customers, and be ready to explain how you would ensure a positive experience in a fast-paced environment.
✨Flexibility is Key
Since the role requires flexibility in working hours, be upfront about your availability. Mention any previous experiences where you adapted to changing schedules or worked during early mornings or late evenings.
✨Engage with Training Opportunities
Show that you're eager to learn and grow by discussing your willingness to participate in training and development. Highlight any past training experiences and how they helped you improve your skills, especially in leadership and customer service.
