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For Companies At a Glance
- Tasks: Pick, pack, and deliver customer orders while ensuring a safe driving experience.
- Company: Join Co-op, a community-focused company with a commitment to inclusivity.
- Benefits: Enjoy 30% off in-store products, flexible shifts, and a pension scheme.
- Why this job: Make a difference in your community while gaining valuable work experience.
- Qualifications: Must have a full UK driving licence for at least 3 years.
- Other info: Flexible hours, paid training, and opportunities for personal development.
Overview
Customer Team Member – Home Delivery Driver
Location: Pickaquoy Road, Kirkwall, KW15 1RR
Pay: £12.60 per hour
Contract: 30 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
What you\’ll do
- Pick and pack our customers\’ orders, then deliver them to their doorsteps, representing Co-op out on the road as a safe and considerate driver
- Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it\’s in good working order
- Lend a hand in the store when you\’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
- Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
- Get involved in all kinds of activities and events to support your local community
This role involves delivering shopping to customers\’ homes, so you\’ll need a full UK driving licence and to have been driving for at least 3 years.
About Co-op benefits
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Wagestream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rota schedules shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Who we’re looking for
- A full UK driving license held for at least 3 years and with no more than 6 points
- Genuine concern for the needs of customers and colleagues
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We\’ll ask whether you\’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we\’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
Recruitment process
As part of the application process for this job, you\’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
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Customer Assistant - Home Delivery Driver employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Home Delivery Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Co-op. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions like how you handle customer service situations or your experience with teamwork. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your people skills! As a Customer Assistant, you'll be interacting with customers and colleagues all day. Be ready to share examples of how you've built positive relationships in past roles. This will highlight your ability to fit right in at Co-op.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Co-op careers page. It’s the best way to ensure your application gets seen and considered. Plus, you’ll find all the info you need about the role and benefits there!
We think you need these skills to ace Customer Assistant - Home Delivery Driver
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you’ve got a full UK driving licence and have been behind the wheel for at least three years. Don’t forget to mention any safe driving practices you follow!
Customer Focus is Key: Since this role is all about delivering great service, let us know how you connect with customers. Share examples of how you’ve gone the extra mile to help someone out or solve a problem. We love hearing about your people skills!
Be Flexible: We’re looking for someone who can adapt to different shifts, so make sure to mention your availability. If you’re open to working early mornings, late evenings, or weekends, let us know! Flexibility is a big plus for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Co-op Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Assistant - Home Delivery Driver. Familiarise yourself with the responsibilities like picking and packing orders, driving safely, and helping in-store. This will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role involves interacting with customers and colleagues, be ready to share examples of how you've built positive relationships in the past. Think about times when you’ve solved problems or helped someone out – it’ll highlight your great people skills!
✨Flexibility is Key
The job requires working varied shifts, so be prepared to discuss your availability. Show that you’re flexible and willing to adapt to different schedules. This will demonstrate your commitment to the role and your understanding of the demands of the job.
✨Embrace Change
Co-op values a positive approach to change, so think of examples where you've adapted to new ways of working. Share how you’ve contributed to team improvements or embraced new processes. This will show that you’re not just a good fit for the role, but also for the company culture.
