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- Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and efficient operations.
- Company: Join the Co-op, a community-focused retailer with a strong commitment to local engagement.
- Benefits: Enjoy 30% discount, flexible pay access, and up to 10% pension contributions.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: 1 - 4 The Square, Bagshot, GU19 5AX
Pay: £13.99 per hour
Contract: 12 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts between Wednesday to Sunday, including early mornings (store opening), afternoons, late evenings (store closing), to be discussed at interview
30% colleague member discount in store - see below for more benefits
You must be aged 18+ to authorise age‑related sales.
As a Customer Team Leader, you will lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to your community. Depending on your store, this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you will play a key role in making life easier for our customers.
Why this job matters
You will keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You will be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you will be a champion for Co‑op membership, helping to drive the growth of our unique business.
What you will do
- Own the day‑to‑day running of the store by leading the team on your shift
- Motivate, coach and support your team to deliver great service and efficient operations
- Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy and HR processes
- Champion Co‑op through community engagement and membership growth
What you will bring
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising or team management (experience not essential)
Why Co‑op?
- Full training and career development resources
- 30% discount on Co‑op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro‑rata, including bank holidays)
Customer Team Leader in Bagshot employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Bagshot
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or solved a problem. Being able to share these stories will make you stand out as a candidate.
✨Tip Number 3
Don’t forget to ask questions during your interview. It shows you're engaged and keen to learn more about the role and the team you'll be leading.
✨Tip Number 4
Apply through our website for a smooth process! You can complete assessments directly from your mobile, making it super easy to get started on your journey with us.
We think you need these skills to ace Customer Team Leader in Bagshot
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and leadership.
Highlight Relevant Experience: Even if you haven’t been a Customer Team Leader before, think about any experience you have in retail or team management. Share those stories that showcase your skills and how they relate to the role.
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforwardness, so get to the point while still being engaging!
Apply Through Our Website: We’ve made it super easy for you to apply directly from your mobile! Just head over to our website, complete the assessments, and skip the CV hassle. We can’t wait to hear from you!
How to prepare for a job interview at Co-op Group
✨Know the Co-op Values
Familiarise yourself with the Co-op's values and mission. Understanding what the company stands for will help you align your answers with their ethos during the interview.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations on the shop floor. Think about scenarios related to customer service, stock management, and team dynamics to demonstrate your problem-solving skills.
✨Engage with Community Focus
Highlight your passion for community engagement. Share any experiences you've had in supporting local initiatives or charities, as this aligns with the Co-op's commitment to connecting with the community.
