At a Glance
- Tasks: Lead a team to deliver top-notch customer service and foster community engagement.
- Company: A leading retail cooperative in Ambleside with a focus on community.
- Benefits: Enjoy 36 days of holiday, a pension scheme, and product discounts.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Strong people skills, organisational abilities, and a passion for personal growth.
- Other info: Join a supportive team and thrive in a dynamic retail environment.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading retail cooperative in Ambleside is seeking a Customer Team Leader to deliver exceptional service and guide a dedicated team. You will oversee daily operations and support customer team members while encouraging community involvement. The role requires strong people skills, organizational abilities, and a dedication to personal development.
Benefits include:
- 36 days of holiday
- A pension scheme
- Discounts on products
Join us to make a meaningful impact in your community.
Store Team Leader: Customer Service & Coaching in Ambleside employer: Co-op Group
Contact Detail:
Co-op Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Team Leader: Customer Service & Coaching in Ambleside
β¨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
β¨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
β¨Tip Number 3
Show your passion for community involvement! Think of examples where you've contributed to your community or led a team in a meaningful way. This will resonate well with the values of the company.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Store Team Leader: Customer Service & Coaching in Ambleside
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you can make a meaningful impact in our community and inspire your team to do the same.
Highlight Your Leadership Skills: As a Store Team Leader, you'll be guiding a dedicated team. Make sure to showcase your people skills and any previous experience in coaching or leading teams. We love to see examples of how you've supported others in their personal development.
Be Organised and Clear: Your application should reflect your strong organisational abilities. Keep it clear and concise, making it easy for us to see why you're the perfect fit for the role. A well-structured application speaks volumes about your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Co-op Group
β¨Know the Company Inside Out
Before your interview, make sure you research the retail cooperative thoroughly. Understand their values, mission, and community involvement initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your People Skills
As a Customer Team Leader, strong people skills are essential. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership abilities.
β¨Demonstrate Organisational Abilities
Be ready to discuss how you prioritise tasks and manage daily operations. Think of specific instances where your organisational skills made a difference in your previous roles. This will reassure the interviewers that you can handle the responsibilities of overseeing a team.
β¨Emphasise Personal Development
The role requires a dedication to personal development, so be prepared to talk about how youβve pursued growth in your career. Share any training, courses, or experiences that have helped you improve your skills, and express your enthusiasm for continuing to learn and develop in this new position.