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- Tasks: Support families during difficult times by leading funeral services and managing client relationships.
- Company: Join Co-op Funeralcare, a compassionate team dedicated to providing meaningful support to families.
- Benefits: Enjoy discounts, 23 days holiday, pension contributions, and access to wellness programs.
- Why this job: Make a real impact in your community while developing your career in a supportive environment.
- Qualifications: No experience needed; just bring empathy, great people skills, and a UK driving license.
- Other info: Full-time role with a competitive salary of £34,756 and opportunities for career growth.
The predicted salary is between 20800 - 48700 £ per year.
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make sure client needs, service levels and KPIs are met
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be clients’ main point of contact; supporting and guiding with the help of the wider team
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support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary
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make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’
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build and maintain relationships with the team, clients and the community, You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
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a commercial mind-set and experience in a managerial role
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a true customer focus and a real passion for delivering a great service
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the ability to capture intricate detail and make sure it is reflected in the service we deliver
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compassion, understanding and empathy, and the ability to keep a cool head under pressure
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a UK manual driving licence
£34,756 (£14.69 per hour) plus benefits
Full time 45.5 hours per week, Monday-Friday 8am-5:30pm
Blantyre, G72 0YS
No experience needed.
We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team.
You don’t need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role.
At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be right at the heart of that service. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.
At the Co-op, you’ll be part of something meaningful. Join us today.
What you’ll do, Why Co-op?
You’ll get a fantastic benefits package including:
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30% off Co-op branded products in our food stores all year-round
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10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
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discounts on other Co-op products and services
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23 days holidays (pro rata, rising with service)
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a pension with up to 10% employer contributions
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access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
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access to virtual GP and free eye tests
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endless career development opportunities including apprenticeships
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friendly, supportive team and the knowledge that you make a huge difference to your community
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access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
Funeral Director employer: Co-op Funeralcare
Contact Detail:
Co-op Funeralcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Funeral Director, especially around client interaction and service delivery. Understanding these aspects will help you demonstrate your customer focus and empathy during any discussions.
✨Tip Number 2
Highlight your people skills in conversations or interviews. Since this role requires building strong relationships with clients and the community, showcasing your ability to connect with others will set you apart.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain composure in challenging situations. This is crucial for a Funeral Director, so having examples ready can really strengthen your case.
✨Tip Number 4
Research the Co-op's values and community involvement. Being able to align your personal values with those of the Co-op will show your genuine interest in being part of their team and making a difference.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Funeral Director. Highlight your customer focus, empathy, and ability to manage relationships in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize any managerial experience and your ability to handle pressure with compassion.
Prepare for the Online Assessment: Since you'll need to complete an online assessment as part of your application, practice similar assessments to familiarize yourself with the format and types of questions you might encounter.
Showcase Your People Skills: In your cover letter or application form, provide examples of how you've successfully built relationships in previous roles. This is crucial for a position that requires strong interpersonal skills.
How to prepare for a job interview at Co-op Funeralcare
✨Show Your Compassion
As a Funeral Director, empathy and understanding are crucial. Be prepared to share examples of how you've demonstrated compassion in previous roles or situations, especially under pressure.
✨Highlight Your Customer Focus
Discuss your commitment to delivering excellent service. Provide specific instances where you went above and beyond to meet client needs, as this aligns with the role's emphasis on customer focus.
✨Demonstrate Your Managerial Skills
Since the role requires a commercial mindset and managerial experience, be ready to talk about your leadership style and any relevant experiences managing teams or projects.
✨Prepare for the Online Assessment
Remember that part of the application process includes an online assessment. Take time to practice similar assessments to ensure you're comfortable and can perform well when the time comes.
