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- Tasks: Lead a team in a fast-paced Co-op store and support daily operations.
- Company: Join the Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy a competitive pay rate, 30% discount, and flexible pay access.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 11 - 16 £ per hour.
Location: 21-23 Main Street, West Linton, EH46 7EE
Pay: £13.99 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery.
30% colleague member discount in store - see below for more benefits.
You must be aged 18+ to authorise age-related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you’ll play a key role in making life easier for our customers.
Why this job matters:
You’ll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you’ll do:
- Own the day-to-day running of the store by leading the team on your shift.
- Motivate, coach, and support your team to deliver great service and efficient operations.
- Work hands-on on the shop floor and tills, and in our in-store bakery supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy, and HR processes.
- Champion Co-op through community engagement and membership growth.
What you’ll bring:
- Passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising, or team management (experience not essential).
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Full training and career development resources.
- 30% discount on Co-op products in store.
- Flexible access to your pay as you earn it.
- Up to 10% pension contributions.
- 36 days of holiday (pro-rata).
Customer Team Leader in North Collingham employer: Co-op Digital
Contact Detail:
Co-op Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in North Collingham
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This way, you can show how your passion for people and leadership aligns with what they stand for. It’s all about connecting with their mission!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will help you shine during the interview.
✨Tip Number 3
Be ready to discuss how you would motivate and support a team. Think about your leadership style and how you can inspire others to deliver great service. They want to see you in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just complete the assessments on your mobile and get one step closer to joining the Co-op family.
We think you need these skills to ace Customer Team Leader in North Collingham
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for people and leadership.
Highlight Relevant Experience: Even if you haven’t worked in retail before, think about any experiences that showcase your skills in teamwork or customer service. We love seeing how you can bring those skills to the role of Customer Team Leader!
Keep It Clear and Concise: Make sure your answers are easy to read and straight to the point. We appreciate clarity, so avoid long-winded explanations and focus on what makes you a great fit for the team.
Apply Through Our Website: Remember, applying is super easy! Just hop onto our website and complete the assessments – no CV needed. We can’t wait to see your application come through!
How to prepare for a job interview at Co-op Digital
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with the Co-op's values and mission. Understanding what the company stands for will help you align your answers with their ethos, showing that you're not just looking for any job, but that you genuinely want to be part of their community-focused movement.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Think of specific examples from your past experiences where you've successfully led a group or resolved conflicts. Be ready to discuss how you can inspire others and create a positive work environment.
✨Prepare for Shift Flexibility Questions
Since the role involves varied shifts, be prepared to discuss your availability and flexibility. Think about how you can manage early mornings, late evenings, and weekends. Showing that you're adaptable will demonstrate your commitment to the role and the team.
✨Engage with Community Examples
The Co-op places a strong emphasis on community engagement. Come prepared with ideas on how you could connect with local charities or enhance customer relationships. This shows that you understand the importance of being a familiar face in the community and are ready to champion Co-op membership.
