Co-op Digital in Manchester is seeking a Complaints Specialist to join our Funeralcare Customer Support team. You’ll manage complaints from start to finish, take ownership of each case, and work with colleagues to understand what happened and ensure customers receive support during difficult times.
The role offers a hybrid working arrangement, 13 weeks in the office for training, and a benefits package including pension, annual bonus, generous holiday allowance, and health support.
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Compassionate Complaints Specialist – Hybrid Role in Manchester employer: Co-op Digital
Co-op Digital is an excellent employer, offering a supportive and compassionate work environment for Funeral Arrangers in Northampton. With a focus on employee growth, the company provides full training, competitive pension plans, and staff discounts, ensuring that team members feel valued and empowered in their roles. The part-time schedule allows for a healthy work-life balance while contributing to meaningful community support.
