Funeral Director

Funeral Director

Livingston Full-Time 23000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families during difficult times by managing funeral services and building strong client relationships.
  • Company: Join Co-op Funeralcare, a caring organisation dedicated to providing compassionate services to the community.
  • Benefits: Enjoy 30% off Co-op products, 23 days holiday, and access to career development opportunities.
  • Why this job: Make a meaningful impact in people's lives while working in a supportive and inclusive environment.
  • Qualifications: No experience needed; just bring empathy, great people skills, and a commercial mindset.
  • Other info: Flexible working hours with an on-call rota; perfect for students seeking meaningful part-time work.

The predicted salary is between 23000 - 32000 £ per year.

Funeral Director
£28,762 (£14.75 per hour) plus benefits
Full time 37.5 hours per week, Monday to Friday 8:45am-4:45pm – as part of this role, you\’ll also be part of the on call rota
Livingston, West Loathian EH54 6AT
No experience needed.
We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team.
You don’t need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role.
At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be right at the heart of that service. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.
At the Co-op, you’ll be part of something meaningful. Join us today.
What you’ll do
• make sure client needs, service levels and KPIs are met
• be clients’ main point of contact; supporting and guiding with the help of the wider team
• support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary
• make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’
• build and maintain relationships with the team, clients and the community
This role would suit people who have
• a commercial mind-set and experience in a managerial role
• a true customer focus and a real passion for delivering a great service
• the ability to capture intricate detail and make sure it is reflected in the service we deliver
• compassion, understanding and empathy, and the ability to keep a cool head under pressure
• a UK manual driving licence
Why Co-op?
You’ll get a fantastic benefits package including:
• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

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Funeral Director employer: Co-op Digital

At Co-op Funeralcare, we pride ourselves on being an empathetic and community-focused employer, offering a supportive work culture where you can truly make a difference in people's lives. With a comprehensive benefits package, including generous discounts, career development opportunities, and a commitment to inclusivity, we ensure that our employees feel valued and empowered to grow within their roles. Join us in Livingston, where your contributions will be at the heart of providing compassionate service during life's most challenging moments.
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Contact Detail:

Co-op Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Director

✨Tip Number 1

Familiarise yourself with the funeral industry and its practices. Even though no experience is needed, understanding the basics of funeral services can help you engage in meaningful conversations during interviews.

✨Tip Number 2

Highlight your people skills in any interactions you have with the Co-op team. Building rapport and demonstrating empathy are crucial for a Funeral Director, so be sure to showcase these qualities in your discussions.

✨Tip Number 3

Research the Co-op's values and community initiatives. Showing that you align with their mission and understand their commitment to social purpose can set you apart from other candidates.

✨Tip Number 4

Prepare for the online assessment by practising situational judgement tests. These assessments often evaluate your decision-making and interpersonal skills, which are vital for the role of a Funeral Director.

We think you need these skills to ace Funeral Director

Empathy
Customer Service Skills
Commercial Awareness
Attention to Detail
Communication Skills
Team Leadership
Problem-Solving Skills
Ability to Work Under Pressure
Relationship Building
Time Management
Manual Driving Licence
Compassion
Understanding of Regulatory Requirements

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Funeral Director. Familiarise yourself with the key skills required, such as empathy, customer focus, and managerial abilities.

Tailor Your CV: Highlight relevant experiences that showcase your people skills and commercial mindset. Even if you lack direct industry experience, emphasise any roles where you've demonstrated compassion, understanding, and the ability to work under pressure.

Craft a Compelling Cover Letter: Use your cover letter to express your passion for providing compassionate service. Share personal anecdotes or experiences that illustrate your empathy and commitment to helping others during difficult times.

Prepare for the Online Assessment: As part of the application process, you'll need to complete an online assessment. Practice similar assessments if possible, and ensure you allocate around 20 minutes to complete it without distractions.

How to prepare for a job interview at Co-op Digital

✨Show Empathy and Compassion

As a Funeral Director, you'll be dealing with families during difficult times. Make sure to express your understanding and compassion during the interview. Share any personal experiences that highlight your ability to connect with others on an emotional level.

✨Demonstrate Your Commercial Mindset

The role requires a commercial focus, so be prepared to discuss how you can balance client needs with business objectives. Think of examples from previous roles where you successfully managed both aspects.

✨Highlight Your People Skills

Strong interpersonal skills are crucial for this position. Be ready to talk about how you've built relationships in past roles, whether in a managerial capacity or through customer service. Use specific examples to illustrate your points.

✨Prepare for Scenario Questions

Expect questions that assess your ability to handle pressure and make decisions in challenging situations. Think about potential scenarios you might face as a Funeral Director and how you would respond, demonstrating your calmness and problem-solving skills.

Funeral Director
Co-op Digital
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  • Funeral Director

    Livingston
    Full-Time
    23000 - 32000 £ / year (est.)

    Application deadline: 2027-08-26

  • C

    Co-op Digital

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