Funeral Arranger

Funeral Arranger

Troon Part-Time No home office possible
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At a Glance

  • Tasks: Support families in planning funerals and answering questions with empathy.
  • Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
  • Benefits: Enjoy 31 days holiday, discounts, pension contributions, and flexible working options.
  • Why this job: Make a meaningful impact in your community while developing valuable skills.
  • Qualifications: No experience needed; just bring your passion for service and strong communication skills.
  • Other info: Apply easily via mobile, no CV required, and receive full training.

* **Job ID:** 1056181* **Closing date:** 15-07-2025Please make sure that you can reliably commute to this location.# Funeral Arranger## Troon## Benefits* Holidays starting from 31 days holiday per year (includes bank holidays)* 30% off Co-op branded products in our food stores* Pension with up to 10% employer contributions* Wagestream – a money management app that gives you access to a percentage of your pay as you earn it* Services to support your physical, mental and financial wellbeing* Flexibility – we’ll aim to find a working pattern that fits your life* Endless career development opportunities including apprenticeships## Job description**Funeral Arranger**£13.01 per hour plus benefitsPart time, Wednesday afternoon-Wednesday afternoon, 1 week on 1 week off (average of 18.75 hours per week, per 4 week period)Troon, KA10 6BQ**No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.**Join our friendly team and help families say the perfect goodbye to loved ones.You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.Find the kind of job satisfaction you didn’t think was possible. Apply today.**What you’ll do**• as a ‘non certified’ funeral arranger, you’ll support clients by organising family visits and answering guest questions• ensure all regulated work, like selling and advising on our funeral plans, is referred to a ‘certified colleague’• build positive relationships in the local community• hold the fort at the funeral home (there will be times when you’ll be the only one in branch)• support with manual handling of coffins and the deceased**This role would suit people who have**• a passion for delivering great service and building relationships• excellent communication and admin skills plus strong attention to detail• high levels of empathy, discretion and careYou’ll get a fantastic benefits package including:• 30% off Co-op branded products in our food stores all year-round• 10% off other brands in our food stores all year-round• discounts on other Co-op products and services• 23 days holidays (pro rata, rising with service)• a pension with up to 10% employer contributions• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day• access to virtual GP and free eye tests• endless career development opportunities including apprenticeships• friendly, supportive team and the knowledge that you make a huge difference to your community• access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn itAt Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.**Building an inclusive work environment**We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.Any offer of employment made will be conditional upon the completion of pre-employment screening checks.Expand for full job description## Success profile## Helping everyone say their best goodbyeThis can be an emotional job. But it’s also an incredibly fulfilling career. At Co-op Funeralcare we\’re proud to support our customers at the most difficult time of their lives. Empathy and compassion are key to everything we do, looking after and caring for our clients every step of the way. Our funeral homes are at the heart of their local communities, and our colleagues play a key role in building relationships and making connections to make a difference, in the true spirit of co-operation. You’ll be part of a close-knit team, in which everyone has a voice and feels valued, welcome and included. Everyone can find their place here and build a rewarding career.* Our past, present and future is all about looking after our clients, with compassion and kindness at the core of everything we do.* Whatever job you do, you’ll be part of a caring and supporting team.* We’re proud our business makes a positive impact in our communities.* Everyone can find their place here, learn and develop new skills and build a career.### Find out about our rolesA career with Co-op Funeralcare could take you in a number of different directions, including management, embalming or a role in our support functions. You could even progress into another Co-op business area like Retail, Legal Services or Insurance.* Funeral Service Crewclose* Funeral Arranger**Funeral Arranger**Our Funeral Arrangers are the first point of contact for clients. They get to know clients’ needs and help them plan their funeral. You’ll need empathy and great customer service skills because your clients will look to you for help, support and advice. We’ll teach you everything else you need to do the job through our training and support.close* Funeral Director**Funeral Director**As a Funeral Director, you’ll spend most of your time with families, supporting them through the funeral arrangements. You’ll manage your own time and build strong, trusting relationships. We’ll give you all the support and training you need to develop your team and deliver a thoughtful service that works for our clients, and our business. Here, you’ll discover job satisfaction you never thought possible.close* Care Logistics Manager / Funeral Services Manager**Care Logistics Manager / Funeral Services Manager**These are management roles. Our Care Logistics Managers focus on the co-ordination of funerals and the line management of operational teams, making sure all resources are in the right place at the right time. Funeral Services Managers look after multiple branches, making sure funeral services are consistently delivered to the highest possible standards.close* Embalmer**Embalmer**Becoming an Embalmer isn’t a common career choice, but it is an incredibly rewarding one. Embalmers help preserve and restore deceased #J-18808-Ljbffr

Funeral Arranger employer: Co-op Digital

At Co-op Funeralcare in Troon, we pride ourselves on being an exceptional employer that values empathy and community connection. With a supportive work culture, extensive career development opportunities, and a comprehensive benefits package including generous holiday allowance and pension contributions, we empower our team to make a meaningful impact in the lives of families during their most challenging times. Join us to be part of a close-knit team where your contributions are valued and you can grow both personally and professionally.
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Contact Detail:

Co-op Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Arranger

✨Tip Number 1

Familiarise yourself with the local community in Troon. Building relationships and understanding the needs of the families you will serve is crucial in this role. Attend local events or engage with community groups to enhance your connections.

✨Tip Number 2

Demonstrate your empathy and communication skills during any interactions, whether in person or online. Practice active listening and show genuine care for others' feelings, as these qualities are essential for a Funeral Arranger.

✨Tip Number 3

Consider volunteering or shadowing professionals in similar roles to gain insights into the day-to-day responsibilities and challenges. This experience can help you understand the emotional aspects of the job and prepare you for the role.

✨Tip Number 4

Be prepared for the online assessment that is part of the application process. Familiarise yourself with common situational judgement tests and practice answering questions that assess your problem-solving and interpersonal skills.

We think you need these skills to ace Funeral Arranger

Empathy
Excellent Communication Skills
Attention to Detail
Customer Service Skills
Relationship Building
Discretion and Confidentiality
Manual Handling Skills
Organisational Skills
Problem-Solving Skills
Ability to Work Independently
Compassion
Time Management
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, take some time to understand what a Funeral Arranger does. Familiarise yourself with the responsibilities and skills required, such as empathy, communication, and attention to detail.

Tailor Your Application: Even though no CV is needed, ensure your application reflects your passion for delivering great service and building relationships. Highlight any relevant experiences or skills that demonstrate your suitability for the role.

Complete the Online Assessment: Prepare for the online assessment by ensuring you have a quiet space and enough time to complete it without interruptions. This assessment is crucial in showcasing your abilities and fit for the role.

Follow Up: After submitting your application, consider following up if you haven't heard back within a reasonable timeframe. This shows your enthusiasm for the position and keeps you on their radar.

How to prepare for a job interview at Co-op Digital

✨Show Empathy and Compassion

As a Funeral Arranger, you'll be dealing with clients during one of the most difficult times in their lives. Make sure to express your understanding and compassion during the interview. Share any relevant experiences that demonstrate your ability to empathise with others.

✨Highlight Communication Skills

Excellent communication is key in this role. Be prepared to discuss how you've effectively communicated in past situations, whether in customer service or personal interactions. Use examples that showcase your ability to listen and respond appropriately.

✨Demonstrate Attention to Detail

Attention to detail is crucial when arranging funerals. During the interview, mention instances where your meticulous nature has helped you succeed in previous roles or projects. This will show that you understand the importance of precision in this sensitive job.

✨Ask Thoughtful Questions

Prepare some questions to ask the interviewer about the company culture, training opportunities, and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Funeral Arranger
Co-op Digital
C
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