At a Glance
- Tasks: Deliver shopping to customers' homes and assist in-store when not driving.
- Company: Join Co-op, a community-focused company with over 175 years of experience.
- Benefits: Enjoy 31 days holiday, 30% store discount, and virtual healthcare services.
- Why this job: Be part of a friendly team making a real difference in your community.
- Qualifications: Must have a full UK driving licence for at least 3 years.
- Other info: Flexible shifts and full training provided; apply easily via mobile!
- Pick and pack our customers’ orders, then deliver them to their doorsteps, representing Co-op out on the road as a safe and considerate driver
- Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it’s in good working order
- Lend a hand in the store when you’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
- Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
- Get involved in all kinds of activities and events to support your local community
- A full UK driving license held for at least 3 years and with no more than 6 points
- Genuine concern for the needs of customers and colleagues
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
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Customer Team Member - Home Delivery Driver employer: Co-op Digital
Contact Detail:
Co-op Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member - Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets and shortcuts can help you make timely deliveries, which is crucial for this role.
✨Tip Number 2
Practice your customer service skills. Since you'll be interacting with customers regularly, being friendly and approachable will help you build positive relationships and enhance their experience.
✨Tip Number 3
Be prepared to discuss your flexibility in working various shifts during the interview. Highlighting your willingness to adapt to different schedules can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for community involvement. Co-op values its connection to the community, so mentioning any previous volunteer work or interest in local events can demonstrate that you're a good fit for their culture.
We think you need these skills to ace Customer Team Member - Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Home Delivery Driver. Highlight key skills such as customer service, driving experience, and flexibility in working hours.
Prepare for Online Assessments: Since you'll need to complete two online assessments as part of the application process, practice similar tests if possible. This will help you feel more comfortable and confident when taking them.
Showcase Your People Skills: In your application, emphasise your ability to build positive relationships with customers and colleagues. Provide examples from past experiences where you've demonstrated great people skills.
Highlight Your Driving Experience: Make sure to mention your full UK driving licence and any relevant driving experience. If you have a clean driving record or specific achievements related to safe driving, include those details to strengthen your application.
How to prepare for a job interview at Co-op Digital
✨Know the Role
Make sure you understand the responsibilities of a Home Delivery Driver. Familiarise yourself with the tasks like picking and packing orders, delivering them safely, and assisting in-store when needed. This will show your genuine interest in the position.
✨Highlight Your Driving Experience
Since a full UK driving licence and at least three years of driving experience are required, be prepared to discuss your driving history. Share any relevant experiences that demonstrate your safe driving skills and reliability on the road.
✨Showcase Your People Skills
As this role involves interacting with customers, emphasise your ability to build positive relationships. Prepare examples of how you've successfully dealt with customers or colleagues in the past, showcasing your communication and problem-solving skills.
✨Be Flexible and Open to Change
The job requires flexibility with varied shifts and adapting to new ways of working. During the interview, express your willingness to embrace change and share any experiences where you've successfully adapted to new situations or processes.