Customer Team Member - Home Delivery Driver
Customer Team Member - Home Delivery Driver

Customer Team Member - Home Delivery Driver

Inverness Part-Time No home office possible
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At a Glance

  • Tasks: Deliver shopping to customers' homes and assist in-store when not driving.
  • Company: Join Co-op, a community-focused company with over 175 years of experience.
  • Benefits: Enjoy 31 days holiday, 30% store discount, and virtual healthcare services.
  • Why this job: Be part of a friendly team making a real difference in your community.
  • Qualifications: Must have a full UK driving licence for at least 3 years.
  • Other info: Flexible shifts and full training provided; apply easily via mobile!
Customer Team Member – Home Delivery Driver
Location: Kilmallie Road, Caol, PH33 7EN
Pay: £12.60 per hour
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
This role involves delivering shopping to customers’ homes, so you\’ll need a full UK driving licence and to have been driving for at least 3 years.
We’re looking for Home Delivery Drivers to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Home Delivery Driver, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to make sure customers\’ orders are handled with care and help out in the store when you’re not on the road.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do:
  • Pick and pack our customers’ orders, then deliver them to their doorsteps, representing Co-op out on the road as a safe and considerate driver
  • Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it’s in good working order
  • Lend a hand in the store when you’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
  • Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
  • Get involved in all kinds of activities and events to support your local community
This job would suit people who have:
  • A full UK driving license held for at least 3 years and with no more than 6 points
  • Genuine concern for the needs of customers and colleagues
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts
Why Co-op?
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at
jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.

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Customer Team Member - Home Delivery Driver employer: Co-op Digital

Co-op is an exceptional employer that prioritises the wellbeing of its employees while fostering a supportive and inclusive work culture. As a Home Delivery Driver in Caol, you will enjoy competitive pay, extensive benefits including 31 days of holiday, a generous pension scheme, and access to virtual healthcare services, all while being part of a dedicated team that values community engagement and personal development.
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Contact Detail:

Co-op Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member - Home Delivery Driver

✨Tip Number 1

Familiarise yourself with the local area where you'll be delivering. Knowing the streets and shortcuts can help you make timely deliveries, which is crucial for this role.

✨Tip Number 2

Practice your customer service skills. Since you'll be interacting with customers regularly, being friendly and approachable will help you build positive relationships and enhance their experience.

✨Tip Number 3

Be prepared to discuss your flexibility in working various shifts during the interview. Highlighting your willingness to adapt to different schedules can set you apart from other candidates.

✨Tip Number 4

Show enthusiasm for community involvement. Co-op values its connection to the community, so mentioning any previous volunteer work or interest in local events can demonstrate that you're a good fit for their culture.

We think you need these skills to ace Customer Team Member - Home Delivery Driver

Full UK driving licence
Safe driving skills
Customer service skills
Ability to build positive relationships
Flexibility in working hours
Problem-solving skills
Attention to detail
Teamwork and collaboration
Time management
Communication skills
Adaptability to change
Basic knowledge of vehicle maintenance
Physical fitness for lifting and carrying
Community engagement

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Home Delivery Driver. Highlight key skills such as customer service, driving experience, and flexibility in working hours.

Prepare for Online Assessments: Since you'll need to complete two online assessments as part of the application process, practice similar tests if possible. This will help you feel more comfortable and confident when taking them.

Showcase Your People Skills: In your application, emphasise your ability to build positive relationships with customers and colleagues. Provide examples from past experiences where you've demonstrated great people skills.

Highlight Your Driving Experience: Make sure to mention your full UK driving licence and any relevant driving experience. If you have a clean driving record or specific achievements related to safe driving, include those details to strengthen your application.

How to prepare for a job interview at Co-op Digital

✨Know the Role

Make sure you understand the responsibilities of a Home Delivery Driver. Familiarise yourself with the tasks like picking and packing orders, delivering them safely, and assisting in-store when needed. This will show your genuine interest in the position.

✨Highlight Your Driving Experience

Since a full UK driving licence and at least three years of driving experience are required, be prepared to discuss your driving history. Share any relevant experiences that demonstrate your safe driving skills and reliability on the road.

✨Showcase Your People Skills

As this role involves interacting with customers, emphasise your ability to build positive relationships. Prepare examples of how you've successfully dealt with customers or colleagues in the past, showcasing your communication and problem-solving skills.

✨Be Flexible and Open to Change

The job requires flexibility with varied shifts and adapting to new ways of working. During the interview, express your willingness to embrace change and share any experiences where you've successfully adapted to new situations or processes.

Customer Team Member - Home Delivery Driver
Co-op Digital
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  • Customer Team Member - Home Delivery Driver

    Inverness
    Part-Time

    Application deadline: 2027-08-22

  • C

    Co-op Digital

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