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- Tasks: Join our team to provide excellent customer service and assist with store tasks.
- Company: Co-op is a community-focused retailer dedicated to serving customers with care.
- Benefits: Enjoy 31 days holiday, a pension plan, virtual healthcare, and a 30% discount on products.
- Why this job: Be part of a friendly team, gain valuable experience, and enjoy flexible shifts.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Apply easily via mobile—no CV required!
Closing date: 04-07-2025
Location: 31-33 Clayhill Road, Burghfield Common, RG7 3HF
Pay: £12.30 per hour
Contract: 12-24 hours per week + regular overtime, permanent
Working pattern: Varied shifts including early morning, afternoons, evenings (closing store at 10pm) and weekends all to be discussed in interview
Full, paid training provided
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
Customer Team Member employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your customer service experience. Think of specific examples where you've gone above and beyond for customers, as this role is all about providing excellent service.
✨Tip Number 3
Be ready to talk about your availability. Since the role involves varied shifts, showing flexibility and a willingness to work different hours can make you a more attractive candidate.
✨Tip Number 4
Practice common interview questions related to teamwork and problem-solving. As a Customer Team Member, you'll need to demonstrate that you can work well with others and handle challenges effectively.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Co-op is looking for in a Customer Team Member. Pay attention to the specific tasks and responsibilities mentioned, as well as the working hours and benefits.
Highlight Relevant Skills: Even though a CV isn't required, think about your skills and experiences that relate to customer service. Be ready to mention any previous roles where you provided excellent service or worked in a team environment.
Prepare for the Interview: Since the application process includes an interview, prepare by thinking about common interview questions related to customer service. Practice your responses, focusing on how you can contribute to the Co-op team.
Submit Your Application: Use your mobile device to apply directly through the Co-op website. Ensure that you fill out all required fields accurately and double-check your information before submitting.
How to prepare for a job interview at Co-op Careers
✨Show Your Customer Service Skills
As a Customer Team Member, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. This could include resolving complaints or going the extra mile for a customer.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Customer Team Member at Co-op. Knowing about tasks like re-stocking shelves and handling the till will show your enthusiasm and readiness for the role.
✨Be Flexible with Availability
Since the role involves varied shifts, including evenings and weekends, be ready to discuss your availability openly. Highlighting your flexibility can make you a more attractive candidate.
✨Ask Questions About the Team
Demonstrate your interest in the workplace culture by asking questions about the team dynamics and training process. This shows that you're not just interested in the job, but also in being a part of their community.
