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- Tasks: Join our team to provide excellent customer service and assist with store tasks.
- Company: Co-op is a community-focused retailer dedicated to making a positive impact.
- Benefits: Enjoy 31 days holiday, a pension plan, virtual healthcare, and a 30% discount on products.
- Why this job: Be part of a friendly team and gain valuable experience in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Apply easily via mobile—no CV required!
Closing date: 10-06-2025
Location: 19 - 21 North Street, Salisbury, SP2 0HE
Pay: £12.30 per hour
Contract: 16-24 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing excellent service.
✨Tip Number 3
Be ready to talk about your availability. Since the role involves varied shifts, showing flexibility and willingness to work different hours can make you a more attractive candidate.
✨Tip Number 4
Practice common interview questions related to teamwork and problem-solving. As a Customer Team Member, you'll need to demonstrate that you can work well with others and handle challenges effectively.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Co-op is looking for in a Customer Team Member. Pay attention to the specific tasks and responsibilities mentioned, as well as the working hours and benefits.
Highlight Relevant Skills: When applying, focus on your customer service skills and any experience you have in retail or teamwork. Mention your ability to work varied shifts and your willingness to learn, as full training is provided.
Use the Mobile Application Process: Since no CV is needed, make sure to follow the mobile application process outlined by Co-op. Prepare to answer questions that showcase your personality and suitability for the role.
Show Enthusiasm: In your application, express your enthusiasm for joining Co-op and contributing to their friendly team. Highlight your commitment to providing excellent customer service and being part of a community-focused organisation.
How to prepare for a job interview at Co-op Careers
✨Show Your Customer Service Skills
As a Customer Team Member, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Understand the Role
Familiarise yourself with the responsibilities of a Customer Team Member at Co-op. Be ready to discuss how you can contribute to the team, whether it's through operating tills, restocking shelves, or maintaining cleanliness in the store.
✨Be Flexible with Availability
The role requires varied shifts, including early mornings and late evenings. During the interview, express your willingness to work different hours and discuss any specific availability you have. This shows your commitment to the role.
✨Emphasise Teamwork
Co-op values a friendly team environment. Share experiences where you've successfully worked as part of a team, demonstrating your ability to collaborate and support your colleagues in achieving common goals.
