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- Tasks: Lead a friendly team, coach staff, and ensure excellent customer service.
- Company: Join Co-op, a community-focused retailer dedicated to supporting local communities.
- Benefits: Enjoy 36 days holiday, a pension with up to 10% contribution, and 30% discount on products.
- Why this job: Grow your career with full training and a supportive work environment.
- Qualifications: Must be 18 or over to authorise age-related sales; no prior experience needed.
- Other info: Apply easily via mobile – no CV required!
Closing date: 18-07-2025 Customer Team Leader Location: The Co-operative Food, Windmill Hill Ave West, Runcorn, WA7 6QZ Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, part-time, permanent Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team M…
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with the Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your leadership experience. Think of specific examples where you've successfully led a team or managed a project, as this role requires you to coach and supervise others.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Since the role is focused on helping customers, think of scenarios where you've gone above and beyond to assist someone, and be prepared to share those stories.
✨Tip Number 4
Show your flexibility regarding working hours. The job involves varied shifts, so expressing your willingness to work early mornings, late evenings, and weekends can make you a more attractive candidate.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. Highlight key skills such as leadership, customer service, and teamwork that are essential for this position.
Tailor Your Application: Even though no CV is needed, make sure to tailor your application to reflect your relevant experience and skills. Use specific examples from your past roles that demonstrate your ability to lead a team and provide excellent customer service.
Highlight Availability: Since the role involves varied shifts, clearly state your availability in your application. Mention your flexibility regarding early mornings, late evenings, and weekends to show you are a suitable candidate for the working pattern.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Mention why you want to work at Co-op and how you align with their values, such as community support and customer care.
How to prepare for a job interview at Co-op Careers
✨Understand the Role
Make sure you have a clear understanding of what a Customer Team Leader does. Familiarise yourself with the responsibilities, such as coaching and supervising the team, and how you can contribute to creating a friendly environment for customers.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled difficult situations. Highlight your ability to motivate others and maintain a positive atmosphere, as these are key traits for this role.
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability openly. Show flexibility and willingness to work during early mornings, late evenings, and weekends, as this will demonstrate your commitment to the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the company culture at Co-op. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
