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- Tasks: Lead and support the store team while ensuring excellent customer service.
- Company: Join Co-op, a community-focused retailer dedicated to making a positive impact.
- Benefits: Enjoy 36 days holiday, a pension plan, virtual healthcare, and a 30% discount on products.
- Why this job: Be part of a friendly team, gain leadership skills, and grow your career with us.
- Qualifications: Must be 18 or over; no prior experience needed as full training is provided.
- Other info: Apply easily via mobile – no CV required!
Closing date: 21-07-2025 Customer Team Leader Location: 37 Lower Main Street, Bushmills, BT57 8QA Pay: £13.65 per hour plus benefits Contract: 14 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer…
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your leadership experience. Think of specific examples where you've successfully led a team or managed a project, as this role requires you to coach and supervise others.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Since the role is focused on helping customers, think of scenarios where you've gone above and beyond to assist someone, and be prepared to share these stories.
✨Tip Number 4
Show your flexibility regarding working hours. Given the varied shifts mentioned in the job description, expressing your willingness to work early mornings, late evenings, and weekends can make you a more attractive candidate.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. Highlight key skills and experiences that align with what Co-op is looking for.
Tailor Your Application: Even though no CV is needed, make sure to tailor your application responses to reflect your relevant experience and skills. Use specific examples that demonstrate your leadership abilities and customer service skills.
Highlight Availability: Since the role involves varied shifts, clearly state your availability in your application. Mention your flexibility regarding early mornings, late evenings, and weekends to show you are a suitable candidate.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Mention why you want to work at Co-op and how you can contribute to the team’s success.
How to prepare for a job interview at Co-op Careers
✨Show Your Leadership Skills
As a Customer Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken the initiative to improve team performance.
✨Understand the Company Values
Familiarise yourself with Co-op's values and mission. During the interview, express how your personal values align with theirs, especially in terms of community support and customer service.
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability openly. Show flexibility and willingness to work during early mornings, late evenings, and weekends, as this will reflect your commitment to the role.
✨Highlight Customer Service Experience
Customer service is key in this role. Be ready to share specific examples of how you've provided excellent service in previous jobs, and how you would handle difficult customer situations effectively.
